Steve Rydell
Indianapolis
Summary
Dynamic leader with extensive experience at My Eye Dr, driving record business growth and enhancing employee development. Expert in operations management and P&L oversight, I foster positive work environments and implement strategic initiatives that boost profitability. Proven track record in problem resolution and team building, ensuring high standards and compliance across multiple locations.
Overview
25
25
years of professional experience
Work History
General Manager/Senior General Store Manager
My Eye Dr
01.2018 - Current
- Managed budget implementations, employee reviews, training, schedules for two locations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Leading both locations into record years simultaneously.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
District Manager
My Eye Dr
01.2021 - 11.2022
- Supervised a total of 17 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store mergers, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
General Manager
Luxottica Retail- Pearle Vision/Target Optical
05.2000 - 01.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
High School Diploma -
Huntington North High School
Huntington, IN06-1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- P&L management
- Employee development
Timeline
District Manager
My Eye Dr
01.2021 - 11.2022
General Manager/Senior General Store Manager
My Eye Dr
01.2018 - Current
General Manager
Luxottica Retail- Pearle Vision/Target Optical
05.2000 - 01.2018
High School Diploma -
Huntington North High School
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