Steve Anurag Xess
NEW DELHI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tutorial Assistant
Dwarka Tutorials
New Delhi
04.2022 - 11.2023
- Conducted individual and group tutorials in a variety of courses, including Mathematics, Science, English and Business.
- Reviewed essays, reports or other written assignments submitted by students.
- Assisted faculty members with grading assignments or tests given during tutorials.
- Met with students to clarify and review concepts taught in class and solve specific problems.
Sr Customer Executive
Teleperformance
New Delhi
11.2019 - 04.2020
- Created and maintained positive relationships with existing customers.
- Resolved customer complaints and inquiries in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Outlet Manager
Lahori Di Hatti
New Delhi
02.2018 - 03.2019
- Assisted in training new staff members on the company's policies and procedures.
- Provided guidance to outlet staff regarding customer service issues.
- Monitored sales performance of all outlet personnel and implemented corrective action when necessary.
- Developed strategies to improve customer satisfaction ratings within the outlet.
- Conducted regular inventory checks and maintained accurate records of stock levels.
- Ensured compliance with health and safety regulations at all times.
Education
Bachelor of Science - Maths
Himalayan University
Itanagar 06-2017
Skills
- Problem-solving skills
- Creative Thinking
- Team Collaboration
Certification
Tablaeu
Technical Proficiency
- Ms Word
- Ms Excel
- Ms Power Point
- Knowledge Of POS Software used in restaurants.
Timeline
Tutorial Assistant
Dwarka Tutorials
04.2022 - 11.2023
Sr Customer Executive
Teleperformance
11.2019 - 04.2020
Assistant Outlet Manager
Lahori Di Hatti
02.2018 - 03.2019
Bachelor of Science - Maths
Himalayan University
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