Steven Adams
Boonville
Summary
Experienced with overseeing field operations as a Project Manager and Field Service Technician, my goal is to always enhance customer satisfaction through expert troubleshooting, repair, maintenance, and installation of industrial solutions. Skilled in assessing and troubleshooting, team building and collaboration as well as mechanical and technical aptitude, I consistently ensure project success and workplace safety, meeting and exceeding project demands.
Overview
28
28
years of professional experience
Work History
Lead Field Technician
System Scale Corporation
01.2025 - Current
Field support and training of scale technicians regarding trouble shooting, maintenance, and instillation of industrial scales.
Supporting sales team through specing out potential projects for new and existing customers.
Project Manager/Fabrication Welder
Premier Scales and Systems
03.2010 - 01.2025
Worked closely with sales team to quote and bid potential projects with the goal of meeting the needs and requirements of the customer.
Managed field service technicians and scheduled outside contractors as required for project completion within project deadlines without sacrificing quality and safety.
Responsible for on and off-site fabrication and structural repairs of industrial scales. Provided accurate documentation to support services rendered.
Always strived to meet customer expectations in a safe and timely manner.
Ultimate Goal: Customer Satisfaction
Field Service Technician
Premier Scales and Systems
10.1996 - 03.2010
Instillation, maintenance and trouble shooting of industrial scales.
Communicated any issues, repairs, operating instructions and maintenance protocols to customers when appropriate.
Education
High School Diploma -
Boonville High School
Boonville, IN05-1985
Skills
- Field service experience
- Mechanical Aptitude
- Troubleshooting and diagnosis
- Cost estimates
- Equipment installation
- Parts replacement
- Calibration
- Welding and fabrication
- Team collaboration
- Workplace safety
Timeline
Lead Field Technician
System Scale Corporation
01.2025 - Current
Project Manager/Fabrication Welder
Premier Scales and Systems
03.2010 - 01.2025
Field Service Technician
Premier Scales and Systems
10.1996 - 03.2010
High School Diploma -
Boonville High School
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