Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Blake Price

Lizton,IN

Summary

Experienced with managing diverse service operations and leading high-performing teams. Utilizes strategic planning and process optimization to enhance service quality and client satisfaction. Track record of fostering collaborative environments and driving continuous improvement initiatives.

Overview

26
26
years of professional experience

Work History

Service Director

Progress Residential
Indianapolis, Indiana
08.2023 - 04.2025

Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.

  • Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
  • Ensured compliance with industry regulations and standards, maintaining safe working environment for staff and customers alike.
  • Forged strong partnerships with external stakeholders as well as maintained healthy relations with clients.
  • Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
  • Vehicle Fleet Oversight
  • Supervise emergency response during on-call and after hours

National Strategic Capex Manager

Progress Residential
Indianapolis, Indiana
05.2022 - 08.2023
  • Responsible for managing Employees on National level to complete CAPEX to all home in Progress Residential Portfolio
  • Review and approve all CAPEX work to be completed
  • Read all scoping on homes that need CAPEX work completed
  • Work with National Recurring Inspections team to help complete all jobs needed on homes
  • Travel to areas where needed to review scopes and assess any damage to homes or groups of homes due to national disasters
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.

Regional Renovation Manager

HavenBrook Homes / FYR Homes (Progress Residential)
Indianapolis, Indiana
06.2019 - 05.2022
  • Responsible for managing Employees in Ohio, Indiana, Illinois and Kentucky
  • Responsible for maintenance and renovations in Ohio, Indiana, Illinois and Kentucky
  • Streamlined operations and prioritized tasks, allowing senior staff to increase profit by 20%
  • Create and approve Capex work on all homes needed in 4 states
  • Scoping of homes and creating bid for Maintenance and Turns
  • Manage and schedule Contractors for all Capex, Maintenance, Turn and Rehabs
  • Manage all after hour on call employees and Emergency calls
  • Developed and maintained relationships with customers and suppliers through account development.

Field Superintendent

American Homes 4 Rent (Formerly with American Residential)
Indianapolis, Indiana
06.2015 - 06.2019
  • Scoping of Homes to turn for future Residents
  • Manage and scheduling of contractors to complete job in quick and timely manner
  • Conduct pre-move out inspections
  • Follow up on repairs made by contractors
  • Developed detailed schedules and resource allocation plans, optimizing workforce utilization and reducing labor costs.
  • Coordinated site operations in accordance with established timelines.
  • Interpreted blueprints, specifications and schematics to complete accurate work.
  • Maintained documentation of all project activities, simplifying future reference needs and facilitating accurate reporting of results to stakeholders.

Property Manager

Heritage Lake POA
Coatesville, IN
07.2012 - 06.2015
  • Created, organized and managed a yearly budget of $1.2 - $1.4 million
  • Scheduled contractors for scope of work
  • Managed approximately 45 employees
  • Implemented an in-house work schedule which saved the Association approximately $350k in 3 years
  • Enforced rules and regulations with homeowners
  • Collaborated with the Association’s attorneys regarding rule changes, collection cases and all lawsuits
  • Created meeting agendas and distributed meeting minutes to all board and association members

Maintenance Director

Danville Regional Rehabilitation Center
Danville, IN
11.2009 - 07.2012
  • Responsible for day-to-day and emergency maintenance of facility
  • Responsible for fire and emergency preparedness of facility
  • Complied with OSHA regulations and requirements
  • Operated budget for equipment purchases and hiring
  • Created daily, weekly, monthly and yearly reports
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Monitored building systems and directed preventive maintenance.

Merit Deputy / K-9 Deputy

Hendricks County Sheriff Department
Danville, IN
07.1999 - 02.2008
  • Started the K-9 Division after 18 years without a K-9 on the Department
  • Established rules and regulations for the K-9 Division
  • Developed a training program for narcotics detection and patrol dog usage
  • Ensured the K-9s had proper training
  • Maintained training records for narcotics detection, criminal apprehension and tracking
  • Led the department in OWI and Criminal arrests
  • Patrolled county roads and upheld all laws for the state of Indiana

Education

Law Enforcement

Indiana Law Enforcement Academy
Plainfield, IN
03.2002

Bachelor’s Degree - Criminology / Pre-Law, Business

Indiana State University
Terre Haute, IN
05.1999

Skills

  • Microsoft Word, Outlook, Excel, PowerPoint and Publisher
  • Yardi
  • Intuit Quickbooks
  • 25 years of maintenance / property management / construction experience
  • Teamwork and collaboration
  • Problem-solving
  • Project management
  • Operations management
  • Departmental budgeting

Timeline

Service Director

Progress Residential
08.2023 - 04.2025

National Strategic Capex Manager

Progress Residential
05.2022 - 08.2023

Regional Renovation Manager

HavenBrook Homes / FYR Homes (Progress Residential)
06.2019 - 05.2022

Field Superintendent

American Homes 4 Rent (Formerly with American Residential)
06.2015 - 06.2019

Property Manager

Heritage Lake POA
07.2012 - 06.2015

Maintenance Director

Danville Regional Rehabilitation Center
11.2009 - 07.2012

Merit Deputy / K-9 Deputy

Hendricks County Sheriff Department
07.1999 - 02.2008

Law Enforcement

Indiana Law Enforcement Academy

Bachelor’s Degree - Criminology / Pre-Law, Business

Indiana State University
Steven Blake Price