Steven Norman
Indianapolis,IN
Summary
Professional with strong foundation in emergency medical care, adept at rapid assessment and intervention. Proven track record in high-pressure situations, prioritizing effective communication and teamwork to achieve optimal patient outcomes. Recognized for adaptability and reliability, consistently meeting evolving needs of environment. Skilled in advanced life support, patient stabilization, and emergency response protocols.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Nationally Registered Paramedic
Indianapolis Emergency Medical Services
Indianapolis, IN, USA
01.2021 - Current
- Primary 911 services for the citizens in and around the city of Indianapolis, Indiana.
- Ensuring appropriate, professional, and excellent care to patients requesting medical care.
- Follow all state protocols, rules, regulations, and guidelines as appropriate based on scope-of-practice.
- Ensure empathy and sympathy to those in need.
- Constant continuing education in the medical field as available.
- Field Training Officer, Paramedic Student Preceptor, Cultural Excellence Committee and Conference Planning.
- Planning and execution of Indianapolis EMS presence at FDIC and EMS World Expo.
- Creation and speaker of classroom sessions at EMS World Expo.
Diabetes Camp of West Virginia
Camp Kno-Koma
WV, USA
07.2003 - Current
- Assist with activities as appropriate and work with primary Activates Director.
- Ensure that all daily planned programs are setup and ready as required.
- Supervise staff assigned to activities.
- Head Counselor
- Hiring and training staff members prior to start of camp.
- Ensure understanding of policies and procedures of the camp.
- Placing approx. 30 staff members with groups.
- Ensuring the safety of not only staff members but campers also.
- Setting up cabin rules with staff and campers.
- Ensuring there is coverage at daily activities with counseling staff.
- Work with Activities Director and Command Center to ensure that we have correct count of staff, volunteers, and campers on campground always and that we are aware of the areas that each person is in.
- Work with each group of campers each day.
- Directing staff on unloading and loading of camp trailer at beginning and end of week.
- Filling in positions as needed.
- Board of Directors
- Ensure By-Laws are followed.
- Work with each member of Board to ensure successful and safe camp.
- Travel to different organizations for presentations about camp.
- Complete proper documentation for State and Federal regulations.
- Work with Treasurer for documentation of appropriate spending.
- Work with President and fill-in as needed.
- Other Assignments
- On-site Paramedic as necessary.
- Camp photographer/videographer.
- Constant communication with Campground Manager with changes or site repairs as necessary.
- Coordination with County DHS, Sheriff's Department, State Police, EMS, National Weather Service and Aeromedical.
NREMT Test Prep Subject Matter Expert
Impact EMS
10.2025 - 02.2026
- EMS Subject Matter Expert Test Question Author and Reviewer
- EMT Primary Assessment Subject Matter Expert
- Creating multiple NREMT test preparation questions based on scope of practice.
- Reviewing questions submitted by other authors for accuracy and justification.
- Developed comprehensive instructional materials to support ongoing education for emergency medical services staff.
- Optimized subject matter content by conducting extensive research and incorporating industry trends.
Nationally Registered Paramedic
Monongalia Emergency Medical Services
07.2017 - 01.2021
- Non-Emergent and Emergent transports for patients requiring medical attention.
- Follow all state protocols, rules, regulations, and guidelines as appropriate based on scope-of-practice.
- Ensure empathy and sympathy to those in need.
- Constant continuing education in the medical field as available.
Event Manager/Office Manager/Human Resources
Contemporary Services Corporation
01.2013 - 01.2018
- Responsible for day-to-day office operations such as hiring, payroll, training of new employees and scheduling.
- Responsible for approximately 7 to 400 employees at events ranging from WVU sporting events, concert security (Indiana University of Pennsylvania, FedEx Field, and other locations), Rose Bowl in California, guest satisfaction, guest services, ensuring the policies and procedures of the venue are held to by myself and the staff that report to me.
Assistant Teacher
Hildebrandt Learning Centers
09.2014 - 12.2015
- Responsible for approximately 12 children in the room at a time.
- Center is State Licensed and NAEYC Accreditation.
- Checking in and checking out children accurately.
- Always ensuring the safety of children and staff by constant supervisory checks.
- Setting up daily activities as needed.
- Setting up meals and snacks as necessary.
- Ensuring additional staff on site to meet required ratio of children to staff as required by law.
Car Sales and Leasing Consultant
Day’s Morgantown Hyundai
03.2014 - 08.2014
- Sales and lease of new and used cars.
- Presenting the product and ensuring the proper procedures are followed.
- Ensuring that superb customer service and experience are my top priorities.
Assistant Store Manager
RadioShack
04.2011 - 03.2014
- Sales of electronic products. Customer service. Store operations including stock order, scheduling, accurate inventory counts, and proper policies and procedure checks.
Education
Certification - Emergency Medical Technician – Paramedic
Pierpont Community & Technical College
Fairmont, WV, USA01-2019
Associate in Applied Science - Paramedic Science
Indiana University Indianapolis
Indianapolis, IN, USABachelors in General Studies - Social and Behavioral Science
Indiana University Indianapolis
Indianapolis, IN, USASkills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- Patient management
- Patient assessments
- Pre-hospital care
- Adaptable learner
- Teaching strategies
Accomplishments
- Multiple ROSC with CPC-1 Outcomes.
- Field Delivery of Newborns
- C.L.E.A.R. Vision Award Winner
- EMS World Expo Lecturer
- NCEMSF Lecturer
Certification
- Advanced Cardiac Life Support (ACLS)
- Advanced Medical Life Support (AMLS)
- Pediatric Advanced Life Support (PALS)
- Pre-Hospital Trauma Life Support (PHTLS)
- CPR/BLS/AED
- FEMA Certified NIMS Courses (Multiple, available upon request)
- Emergency Vehicle Operations Course (EVOC)
- Nationally Registered Paramedic
- Certificate of Applied Science – Paramedic
Timeline
NREMT Test Prep Subject Matter Expert
Impact EMS
10.2025 - 02.2026
Nationally Registered Paramedic
Indianapolis Emergency Medical Services
01.2021 - Current
Nationally Registered Paramedic
Monongalia Emergency Medical Services
07.2017 - 01.2021
Assistant Teacher
Hildebrandt Learning Centers
09.2014 - 12.2015
Car Sales and Leasing Consultant
Day’s Morgantown Hyundai
03.2014 - 08.2014
Event Manager/Office Manager/Human Resources
Contemporary Services Corporation
01.2013 - 01.2018
Assistant Store Manager
RadioShack
04.2011 - 03.2014
Diabetes Camp of West Virginia
Camp Kno-Koma
07.2003 - Current
Bachelors in General Studies - Social and Behavioral Science
Indiana University Indianapolis
Certification - Emergency Medical Technician – Paramedic
Pierpont Community & Technical College
Associate in Applied Science - Paramedic Science
Indiana University Indianapolis