Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Tuggle

Fort Wayne

Summary

Network Field Engineer with a strong focus on network troubleshooting, installation, and configuration. Proven ability to enhance network performance through effective problem-solving and attention to detail.

Overview

37
37
years of professional experience

Work History

Network Field Engineer

Verizon Wireless
Fort Wayne
06.2022 - Current
  • Installed and configured network devices across multiple locations.
  • Assisted with troubleshooting of client network connectivity issues.
  • Configured, maintained, and monitored routers, switches, and firewalls.
  • Replaced faulty network hardware components to enhance performance.
  • Implemented and validated networking services according to solution designs.
  • Installed and maintained cellular network equipment and infrastructure.
  • Assisted in the implementation of new technologies within the network.
  • Assisted in troubleshooting of hardware and software issues at the tower site.
  • Managed maintenance and repairs for assigned towers.

Network Technician

Indiana (Intelligent) Fiber Network
Fort Wayne
06.2015 - 06.2022
  • Installed and maintained telecommunications equipment for reliable network performance.
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.
  • Installed network interface devices and rearranged inside wiring.
  • Troubleshot network issues to identify root causes of problems.
  • Provided installation, service and maintenance for broadband internet and digital telephone service.
  • Conducted site surveys to determine the best placement of telecommunications equipment.

Field Engineer

Zayo Group
Fort Wayne
07.2012 - 06.2015
  • Installed and configured network devices in various locations.
  • Assisted in troubleshooting network connectivity issues for clients.
  • Conducted site surveys to assess network requirements and conditions.
  • Configured, maintained and monitored network equipment such as routers, switches and firewalls.

Network Assurance Engineer

CenturyTel
Warsaw
06.2011 - 07.2012
  • Checked new equipment installations with acceptance testing.
  • Developed methods and procedures to improve the efficiency of the central office technician team.
  • Performed routine inspections of the telecommunications system to ensure optimal performance.

Network Field Technician

KMC Telecom (CenturyTel) (Zayo Group)
Fort Wayne
09.1998 - 06.2011
  • Performed BRCS translations in the Lucent 5ESS switch.
  • Installed and maintained Lucent SONET equipment.
  • Installed, tested, and turned up customers' phone and internet services.
  • Maintained Lucent DACS IV, Lucent DACS II, and Lucent 5ESS in a central office environment.
  • Performed OTDR shots to troubleshoot fiber breaks in the backbone ring.
  • Used T-Berd equipment to test DS-0, DS-1, and DS-3 circuits.

Network Performance Techincian

GTE
Fort Wayne
02.1998 - 09.1998
  • Tested new circuits for the field installers.
  • Managed nightly network upgrades.
  • Trained technicians in other states on new transmission equipment.

Field Technician

Teleport Communications Group
Pittsburgh & Indianapolis
06.1995 - 02.1998
  • Installed, tested, and turned up Lucent OC-3, OC-12, and OC-48 SONET systems.
  • Installed telecommunication equipment at customers' locations.
  • Tested customers' circuits using a T-Berd 107A.

HVAC Technician

United States Marine Corps
Cherry Point
08.1988 - 08.1992

Education

Associate Degree in Specialized Technologies - Electrical, Electronics And Communications Engineering

Penn Technical Institute
Pittsburgh, PA
06-1995

Skills

  • Network troubleshooting and optimization
  • Router and switching configuration
  • Firewall and security management
  • Cellular and fiber optic installation
  • Telecommunications maintenance
  • Effective communication skills
  • Time management strategies
  • Site survey assessment and planning
  • Equipment upgrade management

Timeline

Network Field Engineer

Verizon Wireless
06.2022 - Current

Network Technician

Indiana (Intelligent) Fiber Network
06.2015 - 06.2022

Field Engineer

Zayo Group
07.2012 - 06.2015

Network Assurance Engineer

CenturyTel
06.2011 - 07.2012

Network Field Technician

KMC Telecom (CenturyTel) (Zayo Group)
09.1998 - 06.2011

Network Performance Techincian

GTE
02.1998 - 09.1998

Field Technician

Teleport Communications Group
06.1995 - 02.1998

HVAC Technician

United States Marine Corps
08.1988 - 08.1992

Associate Degree in Specialized Technologies - Electrical, Electronics And Communications Engineering

Penn Technical Institute

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Steven Tuggle