Stinsen Bosco

Sport Leader (Part-timer) 03/2018 to 12/2019

• Development of cycling communities.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Created price tags and merchandise signs for new items.
• Managing Inventory of road bike sport.

Sport Leader (Full-time) 12/2019 to 06/2022

• Selecting the Right Range based on the business and Season.
• Holding regular review meetings with the team to discuss the cluster's performance and develop ideas for how to grow the business.
• Organizing events on a regular basis to promote market penetration
• Managing Inventory and reducing the shrinkage rate <.5% for the cycling department.
• Examining each month the basic safety unit.

Sport Leader Coach 06/2022 to Current

• Taking care of daily management role and maintaining the store efficiently.
• Tracked monthly sales to generate reports for business development planning.
• Answering questions about the company products & Solving issues.
• 12% Share contribution for the entire store P&L should operate successfully at the store level.
• Offered product knowledge training and support to keep team members motivated and working toward objectives.
• Individual meetings for each team member's growth and development are held on a monthly basis.

Additional responsibility:- User Happiness-Chat Project 01/2023

• Managing store team for UHC.
• Advising the customer to get a right product.
• Conducting trainings for the store teammates.
• Monitored customer issues to deliver best resolution course, following steps involved for appropriate procedures.