Stuti Arpita Panda
Mumbai
Summary
Dynamic professional with proven organizational skills and a strong ability to build relationships, demonstrated during my tenure at ICICI Prudential Life Insurance. Successfully implemented strategies that enhanced customer service and drove cross-selling initiatives, while also excelling in social media marketing and problem-solving to achieve significant revenue growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Management Trainee
ICICI Prudential Life Insurance Company Limited
Mumbai
06.2024 - Current
- Handled three branches to generate business for the company
- Resolved customer complaints by communicating effectively with them.
- Building and maintaining effective relationships with Branch Managers and Private Bankers to drive cross-selling of life insurance products.
- Supported staff training, development and evaluation.
- Developed and implemented strategies to improve customer service experience.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Intern
Pantaloons
02.2023 - 05.2023
- Generated a revenue of above 3 Lakhs
- Provided better Customer experience by understanding the critical indicator for customer satisfaction
- Assisted in visual merchandising
Education
MBA - Marketing Management
ICFAI Business School
Pune03-2024
B.com (hons) -
Gauhati University
01.2020
HSC -
Kendriya Vidyalaya
Sambalpur, Odisha01.2017
SSC -
Kendriya Vidyalaya
Sambalpur, Odisha01.2015
Skills
- Organizational Skills
- Relationship building
- Social Media Marketing
- Problem-solving
Accomplishments
- Earned the opportunity for an international trip to Thailand in recognition of exceptional performance and successful completion of targets at ICICI Prudential
- Digital Ambassador at ICFAI Business School, 2022-23
- Digital Representative at ICFAI Business School, 2023-24
Certification
- Strategic Digital Marketing, Great Learning, 08/01/2022
- Business Analytics with Excel, Simplilearn, 08/01/23
Languages
- English
- Hindi
- Odiya
Hobbies and Interests
- Dancing
- Badminton
- Cooking
Timeline
Management Trainee
ICICI Prudential Life Insurance Company Limited
06.2024 - Current
Intern
Pantaloons
02.2023 - 05.2023
MBA - Marketing Management
ICFAI Business School
B.com (hons) -
Gauhati University
HSC -
Kendriya Vidyalaya
SSC -
Kendriya Vidyalaya
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