Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Technical associate
IBM India Pvt Ltd
Handling complex clients scenerio , documenting solutions and effectively providing timely resolution to all products related technical issues.
Provided technological readiness training to reduce support ticket submissions.
Claim Advisor
Exl Service
Worked on the case throughout the process of claiming insurance for clients based in UK
Carried out day-to-day duties accurately and efficiently.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Technical associate
SNPL Pvt Ltd
Handling clients across India , finding new targets and leads to promote the sales and service of the company for the growth of business.
Technical Support Associate
Teleperformance India Pvt Ltd
Gurgaon
02.2020 - 09.2020
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Resolved issues related with the Adobe application.
Offered remote support for cloud-based and web-based clients via phone, email and chat.
Monitored systems in operation and quickly troubleshot errors.
Operations and Marketing Intern
Pocket Aces Pictures Pvt. Ltd
Worked on a project for Loco application and learned to generate new ideas which we then identify and gather relevant information for decision making and final step was to execute the project for the success of the organization.
Collaborated with team members to help expand marketing channels.
Helped with planning and hosting of marketing events.
Assisted in creating written, video and image content for marketing channels.
Area Sales Manager
Reliance Jio BP
06.2021 - 08.2021
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Managed sales staff and administered and implemented compensation plan to support area sales goals.
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Analyzed sales data and kept up to date with market trends.
Exceeded targets by building, directing and motivating high-performing sales team.
Education
12th -
Dewan Public School International
03.2013 - 06.2014
Bachelor of computer applications - Bachelor of Computer Applications
Iimt Engineering College, Thapar School of Management
07.2014 - 04.2017
MBA - Marketing And Operations
LM Thapar School of Management
Chandigarh
07.2020 - 04.2022
Skills
Good Analytical and problem solving skillsundefined
Timeline
Area Sales Manager
Reliance Jio BP
06.2021 - 08.2021
MBA - Marketing And Operations
LM Thapar School of Management
07.2020 - 04.2022
Technical Support Associate
Teleperformance India Pvt Ltd
02.2020 - 09.2020
Bachelor of computer applications - Bachelor of Computer Applications
Iimt Engineering College, Thapar School of Management
Senior Lead, Software Architecture (Automation Architect) at Kyndryl India Pvt Ltd (IBM India Pvt. Ltd.)Senior Lead, Software Architecture (Automation Architect) at Kyndryl India Pvt Ltd (IBM India Pvt. Ltd.)