Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive
INDIAMART
08.2023 - Current
Proficient in customer retention, consistently renewing and nurturing client relationships for sustained business.
Successfully maximizes revenue through strategic upselling initiatives, contributing to overall financial growth.
Managed over 50 customer calls per day.
Dedicated to achieving customer delight by ensuring the seamless delivery of high-quality services.
Demonstrates expertise in driving customer satisfaction and loyalty through proactive engagement and personalized solutions.
Key Account Manager (Intern)
COGOPORT
02.2023 - 04.2023
Proficiently understand clients' needs and create tailored solutions
Expertly manage the sales process from lead generation to deal closure
Focus strategically on maximizing revenue and profitability from key accounts
Skillfully handle key account matters, including issue resolution, project updates, meetings, and communication management
Apply excellent negotiation, upselling, and sales techniques to maximize revenue
Successfully retain and develop a significant customer base by delivering added value in customer experiences.
Inside Sales (Intern)
360tf
06.2022 - 08.2022
Research and generate lists of potential customers
Create and provide input on customer briefs, presentations, and sales literature
Participated in continuous product development training to maximize sales potential
Maintain sales records
Help develop client relationships and retain existing accounts
Regularly call existing clients to service them and attend to their needs proactively.
Showcased product features and benefits to drive sales.
Liaised with potential customers to determine needs and provide recommendations.
Managed customer relationships through consultative sales techniques to attain individual sales goals.
Education
PGDM - Marketing & HR
Jaipuria Institute of Management
Noida
05.2023
Bachelors - Arts: Psychology
Banaras Hindu University
Varanasi
06.2020
Skills
Sales techniques
Market and competitor analysis
Market Evaluation
Business Acumen
Negotiate
Business Development
Certification
The fundamentals of digital marketing from Google
Marketing psychology: neuromarketing & marketing psychology from Udemy
Marketing: strategic framework from Great Learning
Market Research from Great Learning
Microsoft Excel - Excel from Beginner to Advance from Udemy
Additional Information
Contributed as:
Senior-Coordinator of the cultural club in Jaipuria, Noida in 2021-22
Conducted multiple events successfully including Gravity.