Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Guest Services Supervisor
White wharf resort
Goa
06.2024 - Current
Supervised guest services team to ensure excellent customer satisfaction and support.
Resolved guest complaints promptly to maintain a welcoming atmosphere at the resort.
Interacted with guests on a daily basis providing friendly service while addressing their needs efficiently.
Sales Intern
Fortune Resort
Benaulim
03.2024 - 04.2024
Designed promotional flyers and communicated package details to customers, managing documentation and reporting to ensure accurate information delivery
Assisted sales team with customer inquiries and product knowledge.
Supported promotional events to enhance guest engagement and brand visibility.
Conducted market research to identify potential opportunities in hospitality sector.
Education
BBA -
Goa Multi Faculty College
Dharbandora, Goa
HSSC -
Smt. Chandrabhaga Tukoba Naik, Higher Secondary School
Curchorem, Goa
SSC -
Sarvodaya Educational Society High School
Curchorem, Goa
Skills
Problem solving and adaptability
Creativity and innovation
Customer relationship management
Complaint resolution
Team supervision
Team collaboration and leadership
Proficient in Ms Office (Word, PowerPoint, Excel)
Personal Information
Date of Birth: 2003-03-02
Nationality: Indian
Certification
Diploma in computer applications - 6 month course
LANGUAGES
Date of Birth: 2003-03-02
Nationality: Indian
INTERESTS
Date of Birth: 2003-03-02
Nationality: Indian
Accomplishments
Elected as the General Secretary of our college. Organized many events resulting in positive outcome. Also, won many prizes for our college in different events
DECLARATION
Date of Birth: 2003-03-02
Nationality: Indian
Languages
English
Proficient
C2
Hindi
Advanced
C1
Marathi
Upper Intermediate
B2
Timeline
Guest Services Supervisor
White wharf resort
06.2024 - Current
Sales Intern
Fortune Resort
03.2024 - 04.2024
BBA -
Goa Multi Faculty College
HSSC -
Smt. Chandrabhaga Tukoba Naik, Higher Secondary School