Summary
Overview
Work History
Education
Skills
Part-time and Internship Experience
Websites
Accomplishments
Timeline
Generic

Subbavarshni Devaraj

Coimbatore

Summary

With three years of expertise, this resourceful Client rep and Operation coordinator has optimized procedures and managed operations in 3PL MNC. Recognized for exceptional collaboration, with solid supplier relationships and a laser-like focus on professionalism. Operations are made more effective by applying coordination, dispatching database management, dispute resolution, and schedule management expertise. A methodical and disciplined professional does well in environments that emphasize teamwork , strong pressure. Remarkable adaptability and a strong drive to take on new challenges.

Overview

4
4
years of professional experience

Work History

Client Rep And Operations Coordinator

Metro Supply Chain
Mississauga
04.2021 - 06.2024
  • Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
  • Expertise in warehouse management system as RedPrairie and Synapse.
  • Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Analyzed data related to production, distribution, quality control, inventory levels.
  • Maintained confidentiality of client and details by adhering to company regulations and requirements.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Conducted regular safety inspections of all work areas to ensure compliance with OSHA regulations.
  • Ensured compliance with applicable federal, state, and local laws regarding health and safety standards.
  • Developed effective order scheduling processes to achieve logistics objectives.
  • Scheduled appointments to meet customer needs and resolve key concerns.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and development.
  • Answered customer questions and resolved issues discovered during documentation, collection and delivery process.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Learning Facilitator

Metro supply chain
Mississauga
01.2024 - 04.2024
  • Facilitated corporate training for employees across 30+ Metro branches.
  • Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
  • Conducted needs assessments to identify gaps in employees' skills and knowledge.
  • Coordinated with subject matter experts to develop effective training content.
  • Provided feedback to trainers regarding the effectiveness of their sessions.
  • Facilitated group discussions among trainees regarding topics covered during a session.
  • Utilized various teaching techniques such as role-playing, simulations, and lectures to engage learners.
  • Researched industry trends in order to recommend changes or improvements in current training methods.

Logistics Team Member

Metro Supply Chain
Mississauga
10.2020 - 03.2021
  • Oversaw delivery, packaging and shipment for material transitioning from warehouse to customer location.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Implemented troubleshooting techniques to resolve issues with scanning equipment.
  • Utilized various scanning hardware, computer programs and applications to scan files and documents.
  • Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.

Human Resources Intern

Royal LePage
Etobicoke
06.2020 - 08.2020
  • Organized and stored employment forms and information.
  • Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
  • Supported recruiting and hiring by coordinating and assisting with interviews.
  • Worked on multiple projects simultaneously in fast-paced environment.
  • Developed and maintained training materials and benefits packets for new hires.
  • Updated internal databases with new employee information, contact details and employment forms.
  • Reported and tracked HR metrics, goals and targets.
  • Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
  • Created job descriptions for new roles within the organization.

Education

Post Graduate Certificate - Human Resource Management

Humber College
Toronto, ON
09.2020

Post Graduate Certificate - Advanced Water Systems Operations And Management

Fleming College
Lindsay, ON
10.2018

Bachelor of Science - Civil Engineering

Karpagam University
Coimbatore, India
04.2017

Skills

  • Microsoft Office Suite
  • Human Resources Management
  • Project Management
  • Customer Order Management
  • Team Building and Leadership
  • Courteous with Strong Service Mindset
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Organizational Development
  • Conflict Resolution Techniques
  • Efficient and Detail-Oriented
  • Verbal and written communication
  • Project Facilitation
  • Staff Training and Developing
  • Regulatory Compliance
  • Succession Planning

Part-time and Internship Experience

   

  • Warehouse team member / 11/2019 - 09/2020 / Amazon warehouse - Etobicoke, ON.
  • Crew Member / 08/2019 - 04/2020 / Wendy's International - Etobicoke, ON
  • Team Member / 08/2018 - 01/2019 / KFC - Lindsay, ON.
  • Volunteer / 02/2018 - 08/2018 / Women's Resource Organization, Lindsay , ON.
  • Junior Executive Engineer / 05/2017 - 12/2017 / Shree Yashvanth Builders - Coimbatore, India, India.
  • Civil Engineer Internship / 12/2016 - 12/2016 / Sattva Engineering Construction Private Limited - Coimbatore, India, India.
  • Civil Engineer Internship / 12/2015 - 12/2015 / AV Properties (INDIA) Pvt. Ltd, Coimbatore, Tamil Nadu.
  • Civil Engineer Internship / 11/2014 - 12/2014 / Samraj & co construction Pvt. Ltd | Coimbatore - India.

Websites

Accomplishments

  • Initiator and organizer of Environmental and social awareness club at Government aided school in India.
  • Achieved and rewarded in Photography events.
  • Wall painting and graffiti artist.
  • Event coordinator and Management head in college.

Timeline

Learning Facilitator

Metro supply chain
01.2024 - 04.2024

Client Rep And Operations Coordinator

Metro Supply Chain
04.2021 - 06.2024

Logistics Team Member

Metro Supply Chain
10.2020 - 03.2021

Human Resources Intern

Royal LePage
06.2020 - 08.2020

Post Graduate Certificate - Human Resource Management

Humber College

Post Graduate Certificate - Advanced Water Systems Operations And Management

Fleming College

Bachelor of Science - Civil Engineering

Karpagam University

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Subbavarshni Devaraj