Subha Madan
Chennai,TG
Summary
Professional in Backup Technology with over 12+ years of experience in administration and implementation of EMC Networker, IBM Tivoli storage manager, and veritas NetBackup and working In Freelance job. Looking for New Environment to which will help me to explore myself fully and realize my potential with winning attitude.
Overview
17
17
years of professional experience
Work History
Freelancer
Freelancer
05.2019 - Current
Backup Administrator
IBM Pvt Ltd.
08.2013 - 06.2019
- Company Overview: CMA-CGM SYSTEMS: Worked as backup Administrator in L2 for Networker Backup
- Managed EMC Networker to back up file systems and databases, ensuring data availability
- Collaborating with onsite team, understanding client requirements & prerequisites to manage the backup environment
- Installed and configured Networker client agents and storage nodes for new servers
- Lead data protection competency for operations for the account
- Responsible for technical escalation management, on call communications, vendor coordination, direct subordinates on daily operational incidents
- Knowledge desired on module backup such as Oracle, SQL, Exchange
- Configuration and troubleshooting sql agent and DB2 backups
- Executed client data recovery operations, ensuring minimal downtime
- Creating and maintaining documentation for backup processes
- Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery and new device provisioning in production
- Conducted infrastructure reboots during maintenance
- Collaborated with vendors to troubleshoot software and hardware issues, optimizing backup strategies for capacity planning
- Participate in daily, weekly reviews with management and customers
- Escalation and Outage Handling
- Create documents (SOP) for the project
- Creating a backup status report
- CMA-CGM SYSTEMS: Worked as backup Administrator in L2 for Networker Backup
Backup Administrator
IBM Pvt Ltd.
10.2011 - 11.2013
- Company Overview: Bank of Ireland L1 Team
- Installation and Configuration of Media Server/Clients and backup devices
- Upgradation of existing infrastructure
- Troubleshooting the problem with backup and restoration
- Perform restoration as and when requested
- Also restoring from expired tapes
- Media Management along with onsite team
- Vendor Management (Symantec and HP)
- On-Call support to address critical issues
- Coordinating with L1 team for restoration and backup issues
- Handling Incident, Problem and Change Tickets
- Transition to rookies
- Periodical auditing of backup policies, storage units, drives and other environmental
- Configuration to ensure integrity of backup and recovery activities
- Escalation and Outage Handling
- Create documents (SOP) for the project
- Contribution: Offshore TSM Backup Administrator taking care of BOI Backup and Recovery
- Bank of Ireland L1 Team
Team Lead
Wipro Technologies
01.2009 - 10.2011
- Company Overview: Bangalore: (APPLIED MATERIALS)
- Team Lead for Datacenter Operation Team in Applied Materials
- Configuring backup
- Backup Job Monitoring
- Service improvement activity for VERITAS netback up
- VERITAS netback up configuration for servers on all North American region, scheduling of New Jobs / Modifying existing Backup Jobs on VERITAS netback up
- Running Backups on Ad hoc Basis (Unscheduled/per request)
- On VERITAS netback up
- Troubleshooting on failed or hung jobs on VERITAS netback up (Validating the backup errors)
- Generating reports on VERITAS netback up
- Troubleshooting the backup failure alerts
- Troubleshooting the backup device failures
- Interact with customers for any critical backup and restore on VERITAS netback up
- Configuring Tape drives to integrate with VERITAS netback up console
- Installing the VERITAS netback up client software for backups
- Adding groups/Clients to the VERITAS netback up
- Performing the restore for user requested data
- (Escalated ticket) on VERITAS netback up (including sap restoration and Db restoration)
- Performing Tape management activity on VERITAS netback up (including ordering tapes and ejection of tapes)
- Performing inventory and Sending the Tape management Report on a weekly basis (Tape loading & Inventory)
- Bangalore: (APPLIED MATERIALS)
L1 Backup Team Member
Wipro Technologies
01.2008 - 09.2009
- Company Overview: Bangalore – Honey Well
- Monitoring the backup restores catalog backup and vaulting jobs for 6 master servers using VERITAS Netback up java console and NOM
- Troubleshooting the backup failures and escalating to backup admin
- Monitoring tape drives for all the 6 master servers using NOM
- Performing level 1 troubleshooting tape drive issues and escalating the tape drive problem to the backup admin by creating a remedy ticket
- Creating a ticket for all the backup failures, LDAP and PKI issues
- Creating a backup status report for all the 6 master servers on a daily basis
- Bangalore – Honey Well
Education
M.Sc. - Master of Science in Mathematics
Seethalakshmi RAMASWAMY College
01.2006
B.Sc. - Bachelor of Science in Mathematics
Government College
01.2004
H.S.C. -
St. Anne’s Matriculation Higher Sec.School.
04.2001
Skills
- Networker
- Data domain
- Tape libraries
- Ticketing tools
- Remedy
- Service now
- Excellent communication
- Interpersonal skills
- Quick learner
- Ability to work independently
- Microsoft Windows
- Linux
- VMWare Concepts
- EMC networker
- AVAMAR
- Veritas NetBackup
- Tivoli storage manager
Phone
+91, 9994201555
Preferredworklocation
Chennai
Personal Information
Marital Status: Married
Disclaimer
Hereby declare that the above stated particulars are true to the best of my knowledge.
Place
Chennai
Timeline
Freelancer
Freelancer
05.2019 - Current
Backup Administrator
IBM Pvt Ltd.
08.2013 - 06.2019
Backup Administrator
IBM Pvt Ltd.
10.2011 - 11.2013
Team Lead
Wipro Technologies
01.2009 - 10.2011
L1 Backup Team Member
Wipro Technologies
01.2008 - 09.2009
B.Sc. - Bachelor of Science in Mathematics
Government College
H.S.C. -
St. Anne’s Matriculation Higher Sec.School.
M.Sc. - Master of Science in Mathematics
Seethalakshmi RAMASWAMY College
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