Hi, I’m
Subha Muhuri
Senior Software Engineer
Kolkata
Summary
Senior Pega Developer with over 9 years of IT experience, including 7 years focused on Pega technologies. Proficient in Pega versions 6.1 to 8, with expertise in CLM/KYC, KM, and Case Management. Demonstrated ability in workflow automation and compliance solutions, contributing to significant enterprise automation initiatives.
Overview
9
years of professional experience
10
Certifications
3
Languages
Work History
AppXcelerate Solutions Pvt LtdKolkata
Senior Software Engineer
05.2025 - 08.2025
Job overview
- Worked as a Senior Pega developer on Pega Knowledge Management, which empowers organizations to manage and deliver knowledge effectively to both customers and employees. It provides a comprehensive platform for creating, managing, and distributing knowledge articles, troubleshooting guides, and self-service resources.
- Experienced in the Constellation design system, including advanced data manipulation through Views and Forms, as well as in-depth debugging of React-based components using Pega Tracer and browser developer tools, with a strong focus on network inspection and console-level diagnostics.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Enhanced software functionality by identifying and resolving complex technical issues.
Process Three Sixty Pvt LtdKolkata
Senior Consultant
07.2023 - 09.2024
Job overview
- Worked on PEGA CLM KYC framework which involves end to end Client onboarding journey for financial solutions.
- Developed and maintained unit tests to ensure the quality of code.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Implemented data-driven strategies, improving decision-making efficiency.
- Managed cross-functional teams, delivering projects on time and under budget.
Capgemini India Pvt LtdKolkata
Pega Developer
03.2022 - 07.2023
Job overview
- CISCO: CISCO enables people to make powerful connections whether in business, education, philanthropy, or creativity. CISCO hardware, software and service offerings are used to create the internet solutions that make networks possible - providing easy access to information anywhere, at anytime.
- Experienced in leveraging Pega Infinity™ low-code platform to design and implement scalable end-to-end enterprise applications using App Studio, Dev Studio, and Data Explorer.
- Proficient in building case life cycles using Case Management enhancements in Pega Infinity,
- Used Data Pages and Data Transforms introduced and enhanced in Infinity to optimize data virtualization and reduce system load.
- Applied Security and Access Control extensions in Pega Infinity, such as Attribute-Based Access Control (ABAC), Access Groups, and Access Roles for multi-level security enforcement.
- Utilized Pega Predictive Diagnostic Cloud (PDC) for monitoring system performance, detecting anomalies, and optimizing application behavior.
IBM India Private LimitedKolkata
Pega Developer and Prod Support
07.2021 - 03.2022
Job overview
- Worked as a full stack PEGA developer where from requirement gathering to development, code maintenance, deployment and testing operations are also involved.
- Navistar: This project belongs to Automotive Industry, application is 'International Truck & Engine Corporation'. PEGA takes care the entire warranty claim process of this application.
- End-to-end case life cycle modeling with stages, processes, and alternate paths.
- Built-in SLAs, approvals, escalations, and automated case creation.
- Parallel processing, dependencies, and parent-child case orchestration.
- Role-based access control (RBAC).
- Attribute-Based Access Control (ABAC) for fine-grained security.
- Maintained up-to-date documentation for all project phases, ensuring smooth handover to support teams upon completion.
- Provided ongoing maintenance after implementation by performing system upgrades, bug fixes, and enhancements as required.
- Ensured high-quality deliverables by following Agile methodologies and participating in Scrum meetings.
Areteans Technology Solutions Pvt LtdKolkata
Consultant
10.2020 - 07.2021
Job overview
- Worked as a PEGA developer in various application in this project and worked as a platform lead in order to maintain all the PEGA platform through Pega MSP and PDC.
- Unilever is the world's leading consumer goods companies, making and selling around 400 brands in more than 190 countries.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Cognizant Technology SolutionsKolkata
Pega Developer
11.2016 - 10.2020
Job overview
- Merchant On-Boarding: Objective is to allow merchant sales consultants, merchant sales support, merchant risk and boarding team to perform necessary tasks to complete the onboarding merchant account in to TSYS.Worked in Case Management by creating activities, flows, validations, DataTransforms, DecisionTree & DecisionTables.
- Worked on CaseTypes, DeclareExpressions, declareonchange, DeclareTrigger, DeclareIndex and ReportDefinitions to build scenario-based applications.
- Hands on experience in ARO, Privilege and few UI changes by creating variations in skin rule.
- Worked in creation of Datatypes, Datapages, SLA, Fieldvalues, DSS as well as Delegation of rules.
- Experience in circumstancing of flows using CircumstanceTemplate and Definition.
- Extensive debugging Skills in PRPC using with TRACER, Clipboard and Rules Inspector.
- Expertise in developing User Interfaces, screen layouts using, flow actions, Harness and Section.
- Worked in guardrail warning addressing for various rules, refactors, validate and save and RSV syncups.
- Used PDC to monitor overall health of environments as well as PEGA alerts & exceptions.
- Worked with DevOps in order to automate the PEGA deployment process.
- Worked in Agile Methodology and have basic knowledge on SQL.
- Have experience in working on Service Now Management tool for fixing of problem tickets and incidents within the time provided on.
Education
Future Institute Of Engineering & ManagementKolkata, West Bengal, India
Bachelor of ComputerApplication from Computer Applications Development
07.2016
Skills
Agile Methodology
Automotive Industry
Banking
CISCO
Creativity
Delegation
DevOps
Engineering
Global financial services management
End to end client onboarding journey
Sales support
SQL
Leadership
Teamwork
Communication
Problem-solving
Adaptability
Time management
Work ethic
Integration - Connect-Soap
Rule
Debugging Tools
Clipboard
Tracer
Live UI
Pega Rule Analyzer (Scanning PEGA Application)
Predictive Diagnostic Cloud (PDC)
PEGA CLM KYC Framework
Certification
PCSA - Pega Certified System Architect
Timeline
Senior Software Engineer
AppXcelerate Solutions Pvt Ltd
05.2025 - 08.2025
Senior Consultant
Process Three Sixty Pvt Ltd
07.2023 - 09.2024
Pega Developer
Capgemini India Pvt Ltd
03.2022 - 07.2023
Pega Developer and Prod Support
IBM India Private Limited
07.2021 - 03.2022
Consultant
Areteans Technology Solutions Pvt Ltd
10.2020 - 07.2021
Pega Developer
Cognizant Technology Solutions
11.2016 - 10.2020
Future Institute Of Engineering & Management
Bachelor of ComputerApplication from Computer Applications Development
Projects
Barclays, Barclays, 07/12/23, 09/30/24, Barclays is a major global financial services provider engaged in retail banking, credit cards, corporate and investment banking, and wealth management;
CISCO, Capgemini India Pvt Ltd, 03/21/22, 07/10/23, CISCO enables people to make powerful connections, whether in business, education, philanthropy, or creativity.
Navistar, IBM India Private Limited, 07/17/21, 03/18/22, this project belongs to the automotive industry, and the application is 'International Truck & Engine Corporation.' PEGA takes care of the entire warranty claim process for this application.
Bank of Montreal, IBM India Private Limited, 07/17/21, 03/18/22, Canadian Bank, based on the PEGA Smart Dispute (SD) framework, which is responsible for handling the entire payment dispute process management for the customers.
Unilever, Areteans Technology Solutions Pvt Ltd, 10/28/20, 07/16/21. Unilever is one of the world's leading consumer goods companies, making and selling around 400 brands in more than 190 countries.
Merchant On-Boarding, Cognizant Technology Solutions, 11/26/16, 10/19/20. The objective is to allow merchant sales consultants, merchant sales support, and the merchant risk and boarding team to perform necessary tasks to complete the onboarding of the merchant account into TSYS
Disclaimer
Kolkata, 21/01/2026, Subha Muhuri
Languages
- English
- Hindi
- Bengali
Phone Numbers
- 6289078912
- 7605877435