Cloud Computing
SUBHADEEP GORAI
12/10 Tilak Road B-Zone, DURGAPUR
Summary
Dynamic Project Engineer with a proven track record at FCI, excelling in Project management, user training and solving queries. Adept at troubleshooting technical issues and fostering strong client relationships. Passionate about driving process improvements and achieving project goals through effective communication and leadership. Committed to delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Engineer
FCI (Food Corporation of India RO Kolkata)
Salt Lake, Sector-III , Kolkata
08.2022 - Current
- Company Overview: Velocis Systems, New Delhi.
- Providing eOffice access and resolving technical reports.
- Maintaining and reinforcing data compliance with standards. Like (Technical and Commercial Department,)
- Administrator and Super Administrator of the eOffice Web Application.
- Java Troubleshooting.
- Updating in the eOffice module.
- Database management for the eOffice application.
- Defining hierarchy within the organization, along with EMD, BUD, and flow chart creation.
- Maintaining KMS, FMS, and MIS reports.
- Conducted regular inspections at application sites in order to monitor safety protocols, security, and performance.
- Communicating with users to address any issues.
- Assigned tasks to personnel based on their skill sets and monitored progress to ensure timely completion.
- Coordinated meetings with headquarters, including clients, NIC engineers, and other parties involved in the project.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- DSC creation, registration, configuring, and mapping in the eOffice module, HRMS, and GEM.
MERCHANT TRAINER AND TECHNICAL IT SUPPORT
PET POOJA
11.2021 - 02.2022
- Have to visit new Clients, install the software of company, and train them about using it.
- Need to visit Restaurant Partners in Field.
- Provide service and customer support during field visits as well as from home also.
- Install POS software in their System/Device.
- Give training about product to the clients.
- Build positive relationships with customer.
- Diagnose errors or technical problems and determine proper solutions to resolve their queries.
Education
BCA - Computer Applications
Techno Main Salt Lake
Salt Lake, Sector - V , Kolkata08-2020
Science -
National Institute of Open Schooling
Durgapur07-2016
General -
Pranavananda Vidya Mandir Durgapur
Durgapur06-2013
Skills
- Strong willingness to learn new skills and take initiatives
- Passion to work with a target-oriented approach
- Confidence, leadership skills, and team spirit
- Ability to troubleshoot and resolve technical issues
- User training
- Database management
- Project management
- Process improvement
- Scheduling and planning
- Communication
- Adaptability and self-management
- Clarity
Personal Information
Date of birth: 19/04/1997
Hobbies and Interests
- Cricket
- Travelling
Languages
- English
- Hindi
- Bengali
Behavioural Skills
- Adapt to change
- Team player
- Constant learner
Training Projects
- Social Media application, Techno Main Salt Lake
Certification
- Cloud Courses
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Project Engineer
FCI (Food Corporation of India RO Kolkata)
08.2022 - Current
MERCHANT TRAINER AND TECHNICAL IT SUPPORT
PET POOJA
11.2021 - 02.2022
BCA - Computer Applications
Techno Main Salt Lake
Science -
National Institute of Open Schooling
General -
Pranavananda Vidya Mandir Durgapur
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