Summary
Overview
Work History
Education
Skills
Timeline

SUBHADEEP MAJUMDER

SENIOR MANAGER - OPERATIONS
Kolkata,WB

Summary

Dynamic Senior Manager with a proven track record at M.R Group of Colleges and Hospitals, enhancing operational efficiency and patient satisfaction through strategic planning and process improvement. Skilled in leadership development and team collaboration, I successfully mentored staff, driving initiatives that elevated service quality and compliance standards.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Senior Manager

M.R Group of Colleges and Hospitals
06.2022 - Current
  • Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency and service delivery.
  • Oversaw compliance with healthcare regulations and standards, ensuring patient safety and quality of care across all departments.
  • Mentored staff in best practices for patient management, resulting in improved team performance and patient satisfaction ratings.
  • Spearheaded process improvement projects that streamlined workflows, reducing turnaround times and enhancing service quality.
  • Collaborated with senior leadership to develop long-term strategic goals, aligning departmental objectives with overall institutional vision.
  • Facilitated training programs for staff, enhancing knowledge of compliance protocols and improving overall team competency.
  • Provided strong leadership to enhance team productivity and morale.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Assistant Manager

Desun Hospital and Heart Institute
01.2018 - 06.2022
  • Assisted in developing and implementing patient care protocols, enhancing compliance and safety across the hospital.
  • Collaborated with department heads to streamline operational processes, resulting in improved efficiency and patient satisfaction.
  • Coordinated staff training programs, elevating team performance and ensuring adherence to healthcare standards.
  • Managed inventory systems to optimize supply levels, reducing waste and ensuring timely availability of essential medical resources.
  • Monitored performance metrics to identify areas for improvement, successfully enhancing service delivery and operational effectiveness.
  • Developed and maintained positive relationships with patients and families, contributing to a supportive and respectful care environment.
  • Implemented feedback mechanisms to gather patient insights, driving initiatives that improved overall service quality and satisfaction.

Education

B.Com (Accountancy Honours) - Business Accountancy

Calcutta University, Kolkata
04.2001 -
  • Honours

Skills

Patient care protocols

Timeline

Senior Manager - M.R Group of Colleges and Hospitals
06.2022 - Current
Assistant Manager - Desun Hospital and Heart Institute
01.2018 - 06.2022
Calcutta University - B.Com (Accountancy Honours), Business Accountancy
04.2001 -
SUBHADEEP MAJUMDERSENIOR MANAGER - OPERATIONS