Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Subhadip Banerjee

Bangalore

Summary

A dedicated QA Manager with a strong technical background and extensive experience in quality assurance, testing, and test automation. Demonstrates a profound understanding of software development life cycle (SDLC), testing methodologies, and automation frameworks. Skilled in leading QA teams, implementing best practices, and leveraging automation tools to enhance efficiency, accuracy, and scalability of testing processes. Committed to ensuring product quality, driving continuous improvement, and aligning QA strategies with organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Lead QA

Accenture IND
01.2023 - Current
  • Led software testing programs to implement identity management product for a leading Banking client
  • Managed a team of 28+ resources across multiple geographies, ensuring efficient coordination of testing work stream
  • Developed and implemented comprehensive testing strategies and methodologies for complex software systems comprising following tech stacks: ETL Pipeline (Data integration & DQC), Postgres, ForgeRock IDM product, Accessio (Custom Tool) hosted on GCP
  • Streamlined Collaboration with stakeholders to define project scope, objectives, and deliverables resulting improved relation and 0 client escalation on reporting.
  • Initiated and implemented several process improvements, resulting in improved quality by reducing defect leakage to UAT by 50% and enhancing overall test coverage by 30%.
  • Oversaw the development and deployment of an automation testing framework utilizing Selenium, Automated 72 end to end testcases out of 180.
  • Collaborated extensively with the business to actively facilitate User Acceptance Testing (UAT).
  • Drive the initiative to finalize NFRs and received signoff from client which was pending for 4 months.
  • Provided technical leadership and guidance to testing teams and stakeholders, fostering a culture of excellence by scheduling over 15 sessions in 3 months.
  • Conducted thorough performance evaluations for team members, offering constructive feedback and opportunities for growth.
  • Oversaw budget allocation for testing resources, ensuring optimal use of funds without compromising on quality assurance goals.
  • Led root-cause analysis efforts to identify and resolve recurring issues, significantly reducing the number of defects in later product releases.

SUBHADIP BANERJEE QA Manager

Accenture
03.2019 - 12.2022
  • Oversaw testing initiative to facilitate numerous releases (yearly 8 releases) for mobile sales and ordering platform for prominent Canadian telecom client.
  • Developed and executed comprehensive delivery plan, resulting in successful completion of projects within budget and ahead of schedule.
  • Led design and establishment of robust test automation frameworks (Selenium with TestNG, Extent for reporting, Jenkins for build and run), achieving automation coverage of 80% and reducing release cycle time by 30%.
  • Enhanced product quality by implementing rigorous testing procedures and protocols by achieving DRE 100%.
  • Improved overall efficiency of QA department through strategic planning and resource allocation, around 40% reduction in FTE through Automation.
  • Maintained high standard of product performance by conducting thorough regression testing on each release. Through 80% Automation coverage of end-to-end regression suite, bring down time to market by 2 weeks from 6 weeks.
  • Managed cross-functional teams (SDETs from Mexico, 4 scrum teams) to ensure seamless coordination between QA, development, and support departments.
  • Developed training programs and 1 month transition plan for newly onboarded QA analysts, improving their technical skills and proficiency in testing methodologies and SUT.
  • Promoted continuous learning within QA department through regular workshops and trainings focused on evolving industry best practices which helped in increasing team velocity by 25%, improved defect rejection rate from 18% to
  • Collaborated with stakeholders to establish 5 key performance indicators for QA team to optimize control, governance and tracking progress.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Utilized automation tools to increase efficiency in repetitive tasks e.g. System health check and sanity check, allowing more time for exploratory testing and issue resolution efforts.
  • Managed budgetary allocations for QA department, optimizing resource utilization while ensuring all projects were executed within allocated budgets.
  • Conducted quarterly risk assessments to identify and mitigate potential quality issues.

Test Architect

Accenture USA
01.2013 - 02.2019
  • Directed and oversaw testing initiatives for prominent US educational clients, encompassing ORACLE IDM products (OAM/OAAM/OIM)
  • Defined and implemented KPIs, established and enforced standard test processes, and delivered process automation
  • Wrote automated test suite for product and provided test coverage analysis.
  • Automated API (REST and SOAP) test cases used for post deployment validation resulting savings of 3 hours after each deployment.
  • Created and maintained test data to ensure test coverage for different scenarios.
  • Analyzed and documented software requirements to create comprehensive test plan.
  • Led cross-functional team of testers and developers to quickly identify and resolve critical bugs before release.
  • Created and maintained comprehensive suite of regression and functional tests that ensured high software quality
  • Identified and documented test gaps that improved coverage and identified system weaknesses
  • Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes.
  • Reduced system errors by conducting thorough root cause analysis and devising effective solutions.
  • Designed comprehensive test plans to cover functional, non-functional, regression, and performance aspects of software products.
  • Managed end-to-end testing projects from inception through delivery, ensuring timely completion within budget constraints.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Leveraged advanced debugging techniques to identify defects early in development cycle, reducing overall project timelines.
  • Supported test review, defect control and configuration management within delivery pipeline.

Test Lead /Analyst

Accenture IND
03.2006 - 12.2012
  • During this period worked for multiple clients in different domains as Test Lead, Analyst etc.
  • Established regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
  • Worked in different areas e.g. ETL testing, SAP (Sales and distribution), Content Management
  • Involved in various testing activities throughout STLC cycle such as Requirement Analysis, Design Test cases.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Execution, reporting.

Education

Masters in Computer Application - Computer Science

Haldia Institute Of Technology
Haldia, India
07.2005

Bachelor Of Science - Physics

University Of Calcutta
Kolkata
07.2001

Skills

  • Test Strategy Development
  • Test Plans and Test Methodologies
  • Test and Defect Management ,Triaging, RCA
  • ETL Testing , ERP, IDM, Web, API Testing
  • Test Automation Frameworks : Selenium , TestNG
  • Tools : HP ALM, JIRA, Confluence
  • Version Control Systems: Git
  • Language : SQL, Java
  • Cross-functional Team Leadership
  • Stakeholder Communication
  • Project Management, Risk Analysis and Mitigation
  • Agile Methodologies , Scrum

Accomplishments

  • Led the design and establishment of robust test automation frameworks, achieving an automation rate of 80% and reducing release cycle time by 30% (Selenium with TestNG, Extent for reporting, Jenkins for build and run)
  • Awarded with the ACE award for contributions towards driving QE transformation.

Certification

Certified Scrum Master Dec 2023

Certified GCP Associate Cloud Engineer 2022

Timeline

Delivery Lead QA

Accenture IND
01.2023 - Current

SUBHADIP BANERJEE QA Manager

Accenture
03.2019 - 12.2022

Test Architect

Accenture USA
01.2013 - 02.2019

Test Lead /Analyst

Accenture IND
03.2006 - 12.2012

Masters in Computer Application - Computer Science

Haldia Institute Of Technology

Bachelor Of Science - Physics

University Of Calcutta

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