To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction. In turn, help me grow as an individual and acquire knowledge.
Overview
7
7
years of professional experience
Work History
Senior Store and Design Executive
The White Teak Company
Mumbai
01.2025 - Current
Currently working as a Senior store & Design Executive for The White Teak Company - Thane.
My role includes -
1. Attending clients and get to know their needs.
2. Catering different options and suggest what’s best for them.
3. Helping out the clients for their concerns and closing sale.
4. Provide stringent after sales support.
5. Dedicated stock management and inventory control (FIFO)
6. Making Reports capturing the store’s sales and daily feedback.
7. Using Kapture CRM to take follow ups on clients and also raise concerns with the CS Team.
8. Coordinating with the Warehouse for stock replenishment, condition confirmation and delivery timelines.
9. Coordinating with the production team in lieu of customisation requests.
10. Handling store petty and time to time sales cash deposits.
11. Maintaining cleanliness of the store.
12. Brand promotions.
Assistant Store Manager
RELIANCE RETAIL LTD.
Kolkata
02.2021 - Current
Company Overview: (Value Format) Website: Not provided
Currently working as Assistant Store Manager for Reliance Fresh Signature, Premium Brands (Grocery) in Kolkata WB.
Main Work Objective - Promote Sales (B2B & B2C), vendor management, Inventory management, P&L evaluation & EBITDA growth.
KRA Include - Managing KPIs, Keeping losses under control, Promotion of Key Articles, customer conversion, NOB growth, Business Profit, Upselling and Suggestive selling, cross merchandising in departments, retail contribution & profit margin growth.
(Value Format) Website: Not provided
Intern
The Park
Kolkata
12.2018 - 04.2019
Company Overview: Website: Not provided
Basic training in all four core departments and Training department.
Assisted the Training Manager with inductions, property tours in training dept.
Responsible for handling Training department operations under the training manager in training department.
In-Charge Principal at St. Xavier’s College, Mumbai (Empowered Autonomous Institute)In-Charge Principal at St. Xavier’s College, Mumbai (Empowered Autonomous Institute)