Outdoor Sports
Subhajit Basistha
Data Warehouse Engineer
Howrah
Summary
Experienced Data Warehousing Engineer with almost 3 years of experience, adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Up-skilling to adapt to tasks and roles befitting a Data Analyst or Data Scientist.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Project Lead
Innovation Junction, LLC
04.2023 - Current
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Partnered with project team members to identify and quickly address problems.
- Lead DP and CPD team and client's first point of contact
- Manage urgent customer issues and manage any client emergencies
- Ensure the team meets SLA while maintaining quality of service provided
- Report Directly to Customer Success and Relations Manager for any escalations or SLA violations
- Maintain effective workload distribution amongst the team members
- Maintain and deliver Team timesheets on a bi-weekly basis
- Maintain a SLA of 15 minutes for any emergency or escalations from Client
- Maintain a SLA of 2 hours for any other ticket raised in the DP/CPD ticketing queue.
- Set up and managed team meetings.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Produced quality standards, checklists, report templates, and processes.
Team Leader
Innovation Junction LLC.
10.2021 - 03.2023
- DP (Data Processing) and CPD (Customer Program Developer) Responsible for overseeing the DP team and daily work done by the team
- Distribute work equally amongst all team members
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Actively support production work in meeting client expectations
- Maintain constant channel for Knowledge Transfer between client and team.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Automation Engineer,Data Processing Engineer
Innovation Junction, LLC
09.2020 - 09.2021
- Currently responsible for creating customer inventory management solutions for different customers
- Custom Inventory Management Solution includes the creation of a Customer Project under a custom software known as Project Control
- My primary responsibilities are: Scraping through Customer Data and processing the same for on-field inventory
- Automate Processes for Data Processing
- Monitor Data Processing Fails and Resolve issues
- Assist with data processing errors for completed on-field inventories.
- Generated process models illustrating automation engineering progress, specifications and details.
- Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Tested equipment for proper operation and freedom from defects.
- Maintained, debugged and optimized automation programs.
Education
M. Tech [Masters in Technology] - Mechatronics Engineering
NITTTR
Kolkata 08.2016 - 06.2018
B. Tech [Bachelors in Technology] - Applied Electronics and Instrumentation Engineering
College of Engineering & Management
Kolaghat 08.2011 - 07.2015
Class 12 - I.S.C. - Science
Don Bosco School
Liluah 04.2009 - 03.2010
High School Diploma -
Don Bosco School
Liluah 04.2007 - 03.2008
Skills
Project planning
Project Management
Interpersonal Communication
Planning and Coordination
Teamwork and Collaboration
Problem-Solving
Microsoft Power BI
SQL
Python
Numpy, Pandas
Tensorflow, Keras
Data Analysis
Microsoft Office Suite
Accomplishments
Star Performer of the Fiscal Year 2020-2021. Awarded on 22nd July, 2021 during Foundation day of company.
Affiliations
- Associated with NGO - Seva Sang Samiti for volunteer work.
- Help the NGO develop and maintain their website - https://sevasanghsamiti.org
Certification
Certified Python Programming Expert by UDEMY - Certificate Id: UC-8ecb167d-bee604c71-9abe-d427059f70c4
Interests
Reading
Photography
Travel
References
Dr. Soumitra Kumar Mandal
- Professor - National Institute of Technical Teacher's Training & Research, Kolkata
- Tel - +91-33-66251970
- Email - skmandal@nitttrkol.ac.in
Mrs. Subhra Nandi
- Customer Relationship Manager - Innovation Junction LLC.
- Tel - +1-980-253-2715
- Email - snandi@innovationjn.com
Timeline
Certified Python Programming Expert by UDEMY - Certificate Id: UC-8ecb167d-bee604c71-9abe-d427059f70c4
05-2023
Project Lead
Innovation Junction, LLC
04.2023 - Current
Team Leader
Innovation Junction LLC.
10.2021 - 03.2023
Automation Engineer,Data Processing Engineer
Innovation Junction, LLC
09.2020 - 09.2021
M. Tech [Masters in Technology] - Mechatronics Engineering
NITTTR
08.2016 - 06.2018
B. Tech [Bachelors in Technology] - Applied Electronics and Instrumentation Engineering
College of Engineering & Management
08.2011 - 07.2015
Class 12 - I.S.C. - Science
Don Bosco School
04.2009 - 03.2010
High School Diploma -
Don Bosco School
04.2007 - 03.2008