Outdoor Sports
Subhajit Basistha
Data Warehouse Engineer
Howrah
Summary
Experienced Data Warehousing Engineer with almost 3 years of experience, adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Up-skilling to adapt to tasks and roles befitting a Data Analyst or Data Scientist.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Project Lead
Innovation Junction, LLC
04.2023 - Current
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Partnered with project team members to identify and quickly address problems.
- Lead DP and CPD team and client's first point of contact
- Manage urgent customer issues and manage any client emergencies
- Ensure the team meets SLA while maintaining quality of service provided
- Report Directly to Customer Success and Relations Manager for any escalations or SLA violations
- Maintain effective workload distribution amongst the team members
- Maintain and deliver Team timesheets on a bi-weekly basis
- Maintain a SLA of 15 minutes for any emergency or escalations from Client
- Maintain a SLA of 2 hours for any other ticket raised in the DP/CPD ticketing queue.
- Set up and managed team meetings.
- Updated customers and senior leaders on progress and roadblocks.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Produced quality standards, checklists, report templates, and processes.
Team Leader
Innovation Junction LLC.
10.2021 - 03.2023
- DP (Data Processing) and CPD (Customer Program Developer) Responsible for overseeing the DP team and daily work done by the team
- Distribute work equally amongst all team members
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Actively support production work in meeting client expectations
- Maintain constant channel for Knowledge Transfer between client and team.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
Automation Engineer,Data Processing Engineer
Innovation Junction, LLC
09.2020 - 09.2021
- Currently responsible for creating customer inventory management solutions for different customers
- Custom Inventory Management Solution includes the creation of a Customer Project under a custom software known as Project Control
- My primary responsibilities are: Scraping through Customer Data and processing the same for on-field inventory
- Automate Processes for Data Processing
- Monitor Data Processing Fails and Resolve issues
- Assist with data processing errors for completed on-field inventories.
- Generated process models illustrating automation engineering progress, specifications and details.
- Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Tested equipment for proper operation and freedom from defects.
- Maintained, debugged and optimized automation programs.
Education
M. Tech [Masters in Technology] - Mechatronics Engineering
NITTTR
Kolkata 08.2016 - 06.2018
B. Tech [Bachelors in Technology] - Applied Electronics and Instrumentation Engineering
College of Engineering & Management
Kolaghat 08.2011 - 07.2015
Class 12 - I.S.C. - Science
Don Bosco School
Liluah 04.2009 - 03.2010
High School Diploma -
Don Bosco School
Liluah 04.2007 - 03.2008
Skills
Project planning
Accomplishments
Star Performer of the Fiscal Year 2020-2021. Awarded on 22nd July, 2021 during Foundation day of company.
Affiliations
- Associated with NGO - Seva Sang Samiti for volunteer work.
- Help the NGO develop and maintain their website - https://sevasanghsamiti.org
Certification
Certified Python Programming Expert by UDEMY - Certificate Id: UC-8ecb167d-bee604c71-9abe-d427059f70c4
Interests
Reading
Photography
Travel
References
Dr. Soumitra Kumar Mandal
- Professor - National Institute of Technical Teacher's Training & Research, Kolkata
- Tel - +91-33-66251970
- Email - skmandal@nitttrkol.ac.in
Mrs. Subhra Nandi
- Customer Relationship Manager - Innovation Junction LLC.
- Tel - +1-980-253-2715
- Email - snandi@innovationjn.com
Timeline
Certified Python Programming Expert by UDEMY - Certificate Id: UC-8ecb167d-bee604c71-9abe-d427059f70c4
05-2023
Project Lead
Innovation Junction, LLC
04.2023 - Current
Team Leader
Innovation Junction LLC.
10.2021 - 03.2023
Automation Engineer,Data Processing Engineer
Innovation Junction, LLC
09.2020 - 09.2021
M. Tech [Masters in Technology] - Mechatronics Engineering
NITTTR
08.2016 - 06.2018
B. Tech [Bachelors in Technology] - Applied Electronics and Instrumentation Engineering
College of Engineering & Management
08.2011 - 07.2015
Class 12 - I.S.C. - Science
Don Bosco School
04.2009 - 03.2010
High School Diploma -
Don Bosco School
04.2007 - 03.2008
Similar Profiles
Jana LambJana Lamb
Self Employed at Peddlers Junction Llc Flea MarketSelf Employed at Peddlers Junction Llc Flea Market
Karey PolingKarey Poling
Registered Behavioral Technician at Therapy Junction LLCRegistered Behavioral Technician at Therapy Junction LLC
Barbara KrugerBarbara Kruger
General Ledger Accountant at Junction Fuels, LLCGeneral Ledger Accountant at Junction Fuels, LLC
Bibek DasBibek Das
Diploma Engineer Trainee - C&I at Wood India Engineering and Projects Pvt LtdDiploma Engineer Trainee - C&I at Wood India Engineering and Projects Pvt Ltd
Manisha BiswasManisha Biswas
Technical CS Specialist- Enterprise Support at AWSTechnical CS Specialist- Enterprise Support at AWS