
Certified Scrum Master (CSM) with 13 years of professional experience, including 7 years in Agile project management, Scrum facilitation, and end-to-end Software Development Life Cycle (SDLC) execution within the financial services domain. Proven expertise in coaching and leading cross-functional, product-based development teams to adopt Agile methodologies and deliver high-impact projects. Experienced in working with APAC-based clients and globally distributed teams, ensuring stakeholder alignment, collaboration, and on-time delivery. Recognized with the Team Impact Award at S&P Global for Agile excellence and successful project execution. Proficient in tools such as Jira, Confluence, Miro, and Agile reporting dashboards. Proficient in Chinese Language (Mandarin).
Currently engaged as a freelance Agile coach, delivering virtual workshops on Agile, Scrum, and Jira to aspiring Scrum Masters. Also mentor junior developers through scenario-based learning focused on backlog management and sprint planning. Based in Hyderabad and available for immediate onboarding.
August’19 - Jan’25: Scrum Master
·Acted as a Scrum Master for multiple teams, facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to drive Agile adoption and improve team performance.
·Managed and refined the product backlog, ensuring alignment with business priorities and sprint goals.
·Collaborated with Product Owners, Developers, and QA teams and APAC Stakeholders to ensure smooth execution of sprints and timely delivery of S&P Global product increments such as BD Advanced, CapIQpro and IssuerNet.
·Implemented Agile tracking tools (Jira, Confluence) to improve visibility, backlog management, and sprint progress tracking.
·Proactively identified and removed impediments, improving sprint velocity and team efficiency.
·Ensured adherence to Agile best practices and SDLC processes, improving workflow consistency and delivery timelines.
·Enhanced team communication and cross-functional collaboration, fostering a culture of continuous improvement.
·Monitored Agile metrics such as velocity, burndown charts, and cycle time to drive data-driven improvements.
2014-2017: Senior Research Analyst. 2017 – 2019: Scrum Master
·Successfully transitioned traditional teams to Agile in 2017, implementing Scrum practices to enhance collaboration and efficiency.
·Facilitated Agile ceremonies (Daily Stand-ups, Sprint Planning, and Retrospectives) to improve team collaboration and accountability while working with global stakeholders.
·Managed and prioritized the product backlog, working closely with APAC and U.S stakeholders to align sprint goals with business objectives.
·Improved sprint tracking and reporting using Agile tools like Jira and Confluence
·Mentored and coached team members on Agile best practices, fostering a continuous improvement culture that enhanced overall efficiency, engagement, and adherence to industry standards.
• Provided business and operational support to global clients using Mandarin, ensuring effective communication across international teams and stakeholders.
• Handled data entry, analysis, and verification of financial and operational records with 100% accuracy to support corporate decision-making. • Translated and reviewed Mandarin-English business documents, reports, and correspondence, ensuring clarity and compliance with global business standards.
• Supported quality assurance and compliance checks, ensuring adherence to company policies, industry regulations, and international standards. • Delivered excellent customer service by resolving client inquiries in a professional and timely manner, enhancing client satisfaction.
Scrum & Agile Project Management
Sprint Planning & Execution
Daily Stand-ups, Sprint Reviews & Retrospectives
Jira & Confluence for Agile Project Management
Story Point Estimation & Velocity Tracking
Backlog Refinement & Prioritization
Agile Ceremonies & SDLC Management
Impediment Identification & Resolution
Cross-functional Team Collaboration
Stakeholder Communication & Transparency
JIRA | Confluence | Microsoft Office Suite (Word, Advanced Excel, PowerPoint) | Agile Metrics & Reporting.
Certified Scrum Master (CSM) from Scrum Alliance.
Effective Communication Skills Course from NIIT.
Green Belt Course from Scrum Alliance.
JIRA Course from Scrum Alliance.
·Successfully transitioned traditional teams to Agile in 2017, implementing Scrum practices and improving team efficiency.
·Implemented Agile tracking tools (Jira and confluence) to enhance visibility, task prioritization, and sprint execution.
·Recipient of the Team Impact Award for Agile excellence and delivery success.
·Facilitated Agile ceremonies including sprint planning, stand-ups, and retrospectives, ensuring team alignment and project success.
·Improved sprint velocity by 20% by streamlining workflows and fostering a self-organizing team environment.
· Achieved 100% on-time delivery for key projects by optimizing backlog management and sprint execution