Subhajit Chowdhury
843/1 Radhagobinda Colony, Baidyabati (M), Sheoraphuli
Summary
Strategic Business Relationship Manager known for productive and efficient task completion. Specialize in stakeholder engagement, conflict resolution, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring smooth collaboration and partnership development across diverse business units.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Relationship Manager
Fincare Small Finance Bank
Howrah
02.2023 - Current
- Monitor and evaluate industry trends and customer drivers.
- Collaborate frequently with internal stakeholders to work towards the right solutions and market strategy.
- Manage proposal response process.
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics.
- Develop and implement overarching sales and customer relationship strategy, sales processes, and structure.
- Support deal structure and pricing with business value analysis.
- Developed and maintained relationships with external stakeholders to ensure customer satisfaction.
- Established and implemented key performance indicators to monitor progress of business objectives.
- Conducted regular meetings with clients to review service delivery and identify areas for improvement.
Business Development Executive
Jana Small Finance Bank
Sodepore
09.2021 - 02.2023
- Identify sales opportunities for both the Bank and third party products by acquiring new customers and building new relationships
- Manage business relations with existing customers to increase the depth of existing relationships
- Achieve sales targets as assigned by the organization on a monthly basis
- Record and track all engagement activities through the CRM system
- Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
Relationship Executive
Jana Small Finance Bank
Singur
05.2018 - 09.2021
- Prompting clients to upgrade their existing packages and to purchase additional offerings
- Meeting with potential clients to gauge the utility and viability of prospective working relationships
- Identifying a range of our offerings that could meet the goals and values of each client
- Developed and maintained relationships with existing clients to ensure customer loyalty.
- Researched and identified potential new customers, then contacted them to promote products or services.
- Provided advice on the best solutions for clients' needs and offered support throughout the sales process.
Education
Bachelor Of Arts -
Chhatrapati Shahu Ji Maharaj University
01.2016
Higher Secondary Education -
Sheoraphuli Surendranath Vidyaniketan
01.2013
SECONDARY EDUCATION -
Sheoraphuli Surendranath Vidyaniketan
01.2011
Skills
- Client Engagement
- Customer Relationships
- New Business Development
- Banking
- Relationship Management
- Investment and Wealth Planning
- Sales Data Analysis
- CRM Tracking
Certification
- IRDA
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Business Relationship Manager
Fincare Small Finance Bank
02.2023 - Current
Business Development Executive
Jana Small Finance Bank
09.2021 - 02.2023
Relationship Executive
Jana Small Finance Bank
05.2018 - 09.2021
- IRDA
Bachelor Of Arts -
Chhatrapati Shahu Ji Maharaj University
Higher Secondary Education -
Sheoraphuli Surendranath Vidyaniketan
SECONDARY EDUCATION -
Sheoraphuli Surendranath Vidyaniketan
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