Summary
Overview
Work History
Education
Skills
Timeline
Generic
Subhajit Ghosal

Subhajit Ghosal

Service Officer -Assistant Manager
Kolkata

Summary

With hands-on experience as a ramp staff in the airline industry for 2 and a half months, followed by my current role as a Service Officer at a renowned private bank, I bring a solid foundation in customer service and Banking operations. My career aspiration revolves around administrative and operational roles within banks and PSU(s), or any MNC where I aim to contribute my skills to streamline processes and enhance service excellence.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Service Officer - Assistant Manager

Kotak Mahindra Bank Limted
05.2023 - Current
  • Processing Transactions: Conducted cash handling operations, including deposits, withdrawals, and currency exchanges
  • Maintained accurate and up-to-date records of transactions, account activities, and customer interactions
  • Prepared and processed various banking documents, including deposit slips, withdrawal forms, and ac
  • Provided high-quality service to bank customers, addressing their needs and resolving issues in a timely and professional manner
  • Assisted customers with inquiries regarding account balances, transaction histories, and banking products/services
  • Collaborated with colleagues and team members to achieve departmental goals and objectives.

Ramp Officer

Indigo Airlines
02.2023 - 04.2023
  • Aircraft Ground Handling: Oversaw the safe and efficient ground handling operations for arriving and departing aircraft
  • Coordinated aircraft marshalling, positioning, and towing activities on the ramp
  • Managed aircraft loading and unloading procedures, ensuring compliance with weight and balance requirements
  • Supervised baggage handling processes, including baggage sorting, loading, and unloading
  • Oversaw the handling of special cargo, hazardous materials, and oversized baggage according to airline regulations
  • Conducted inspections of cargo and baggage to ensure proper handling and security measures were followed.

Education

B.Sc General -

University of Calcutta
Kolkata, West Bengal

Higher Secondary ( 12th ) -

New Barrackpore Colony Boys' High School

Secondary ( 10th ) -

New Barrackpore Colony Boys' High School

Skills

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Timeline

Service Officer - Assistant Manager

Kotak Mahindra Bank Limted
05.2023 - Current

Ramp Officer

Indigo Airlines
02.2023 - 04.2023

B.Sc General -

University of Calcutta

Higher Secondary ( 12th ) -

New Barrackpore Colony Boys' High School

Secondary ( 10th ) -

New Barrackpore Colony Boys' High School

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