Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Projects
Publications
Languages
Languages
Timeline
Generic

SUBHAJIT PATI

Kolkata

Summary

Dynamic Project Engineer with a proven track record at WIPRO LIMITED, excelling in project coordination and risk evaluation. Expert in ServiceNow and SQL, I effectively resolved client queries and enhanced performance oversight. My strong communication skills fostered collaboration across teams, ensuring project milestones were consistently met.

Overview

5
5
years of professional experience

Work History

Project Engineer

WIPRO LIMITED
Kolkata
05.2022 - Current

Supported customers by resolving business-related queries efficiently.

Conducted causal analysis to track and prevent defects effectively.

Managed ticket resolution in ServiceNow, adhering to SLA requirements.

Delivered monthly presentations to clients to review ticket priorities and performance.

  • Participated in team meetings to discuss project progress and updates.
  • Contributed to risk assessment discussions to identify potential project challenges.
  • Collaborated with cross-functional teams to ensure alignment on project goals.
  • Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
  • Interacted with clients to interpret needs and requirements.
  • Monitored work performance against established milestones ensuring adherence to approved schedules.

Support Engineer

SCI-BI SOFTWARE SYSTEMS (P) LTD.
01.2021 - 06.2022
  • Worked as full-time support engineer in MAHINDRA FINANCE project for one year and maintained their server in various shifts timing.
  • Also worked in weekly and monthly SLA reports as well as good knowledge in SSIS and SQL.

Freelance Content Writer

  • Educational Content Writing - Livingston Research
  • Educational Content Writing - Writing Creek
  • SEO Content India - Seo articles , blogs

Education

B.Tech - Computer Science Engineering

Guru Nanak Institute of Technology
Kolkata, India
06.2022

12th -

Baranagar Narendranath Vidyamandir
Kolkata, India
01.2018

10th -

Baranagar Ramakrishna Mission Ashrama High School
Kolkata, India
01.2016

Skills

  • Project coordination and risk evaluation
  • ServiceNow expertise
  • Data analysis with SQL
  • Performance oversight
  • Client relationship management
  • Collaborative teamwork
  • Technical writing skills
  • Communication effectiveness
  • Time optimization
  • Root cause identification
  • Tracking progress and milestones

Hobbies and Interests

  • Photography
  • Travelling

Projects

Placement-Prediction-Model, Placement prediction model plays major role in educational industry. In this work machine learning (ML) technique applied over the collected dataset to predict the placement chances of a graduate. This placement prediction model will be productive for both- the students as well as the institution for maintain a good placement record. The ML technique include random forest learning technique. Building Barcode and QR code Reader with Python and Machine Learning, Barcodes and QR codes are very cool and interesting because they store information in a different format. The fun part about them is that we can't tell what they are storing until we analyze them. It's like playing a puzzle game. And another thing I love about them is that they can be part of the physical world and still connect us to the internet world. Pillow, OpenCV and Pyzbar. DOCSLAB (B.TECH project), A web application that will help people to diagnose multiple disease like heart, kidney, liver, diabetes, covid and many more with the help of ML algorithm and neural networks (DL).

Publications

  • Placement Prediction using Machine Learning, Presented ML based research paper [A Framework for Predicting Placement of a Graduate using Machine Learning Techniques] in ISACS (Innovations in Software Architecture and Computational Systems) (2021) and published in SCOPUS journal., https://link.springer.com/chapter/10.1007/978-981-16-4301-915
  • A Regression Model Frame with IoT to Predict COVID Zone, Presented an IOT based research paper on IOCER (INTERNATIONAL ONLINE CONFERENCE ON ENGINEERING RESPONSE) (2020) and got published., https://iopscience.iop.org/article/10.1088/1742-6596/1797/1/012029

Languages

  • Bengali
  • English
  • Hindi

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Project Engineer

WIPRO LIMITED
05.2022 - Current

Support Engineer

SCI-BI SOFTWARE SYSTEMS (P) LTD.
01.2021 - 06.2022

Freelance Content Writer

B.Tech - Computer Science Engineering

Guru Nanak Institute of Technology

12th -

Baranagar Narendranath Vidyamandir

10th -

Baranagar Ramakrishna Mission Ashrama High School
SUBHAJIT PATI