Playing outdoor as well as indoor games
Subhajit Paul
Account Manager
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Account Manager
HeadSpin
Bangalore
08.2022 - Current
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Introduced new processes to improve data analysis.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Analyzed key competitors to respond to competitive threats.
- Educated clients on new products or services to increase customer engagement with brand.
- Devised strategies to perform at required goal level and achieve monthly quota.
- Developed pipeline to monitor sales progress and boost company revenue.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Listened attentively to client feedback to create stronger relations and shape business.
- Researched emerging industry trends, applications and concepts to enhance products and services.
- Capitalized on emerging trends to reap benefits during growth stages.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Identified key entry points to enhance market penetration and maximize returns.
- Sold new products and services and developed new accounts to maximize revenue potential.
Senior Manager - Enterprise Sales
Cygnet Infotech Private Limited
Ahmedabad
12.2017 - 07.2022
- Managing a team of 2 inside sales executives responsible to meet and exceed the assigned quota of $1M bookings for the year
- Responsible for complete End to End sales
- Giving product Demos of TestingWhiz (A codeless test automation tool) to the end customers and encouraging them to go for a POC and hence involved in the negotiation and closing
- Overseeing the activities of sales team, hire, train and evaluating new employees
- Managing the entire sales process, from identifying leads, nurturing leads, understanding business needs, presenting solution/services, and closing the deal
- Helping the team to aggressively hunt for new customers
- Plan and execute business specific quarterly campaigns to drive revenue growth
- Organizing team bonding activities for maintaining harmony on the floor and to ensure talent retention
- Establishing and expanding key relationships with C-level executives,
- Directors and other stake holders within the customer organization
- Demoing product features and functionalities both online and on-site
- Helping the team to draft and negotiate contracts, using internal resources as required
- Providing accurate forecast to the management, with consistent monitoring of sales pipeline
- Operate as the lead point of contact for all matters specific to customers and prospects
- Account Management, building and maintaining strong, long-lasting relationship with customers.
Executive - Business Development
Pinnacle Infotech Solutions
Kolkata, Ahmedabad
08.2016 - 10.2017
- Pre-sales and Business Development in US, UK, and Middle East Countries
- Maintaining details of work and documentations of projects
- Salesforce operation – database maintenance, generation of reports, event
- Details
- D12, Palm Greens, Makarba,
- Ahmedabad, 8100210310 paulsubhajit017@gmail.com
- NA
Business Development Executive
Citytech Software Private Limited
Kolkata
04.2013 - 06.2016
- Bidding on projects,
- Product sales - Walk-through of the Solution and POC,
- Closure of projects,
- Post-Sales, account management, client handling and management over different projects,
- Document handling, Proposal handling and drafting, thorough scope clarification for different projects,
- Milestone management,
- Communicating with technical team and client both till the successful delivery of the project.
Consultant Engineer
Infoway India Web Solution Private Limited
Kolkata
06.2012 - 02.2013
- Client Communication
- Market Study
- Prospecting Customer
- Market Strategy
- Channel Sales
- Competitive Analysis
Education
B.E - Computer Engineering
College of Engineering & Technology
Jalgaon 08.2007 - 06.2011
H.S.C - Science Education
Jamshedpur Public School
Jamshedpur 04.2006 - 03.2007
S.S.C -
Jamshedpur Public School
Jamshedpur 04.2004 - 03.2005
Skills
Sales
Accomplishments
- Played cricket as well as football as part of my company team and won many awards
- Was awarded a district certificate in athletics
Certification
Soft Skills
Interests
Athletics
Watching movies
Outing with family
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your daily life is your temple and your religion.
Kahlil Gibran
Timeline
Account Manager
HeadSpin
08.2022 - Current
Senior Manager - Enterprise Sales
Cygnet Infotech Private Limited
12.2017 - 07.2022
Executive - Business Development
Pinnacle Infotech Solutions
08.2016 - 10.2017
Business Development Executive
Citytech Software Private Limited
04.2013 - 06.2016
Consultant Engineer
Infoway India Web Solution Private Limited
06.2012 - 02.2013
Flex Technology, Adobe
02-2011
Soft Skills
01-2011
B.E - Computer Engineering
College of Engineering & Technology
08.2007 - 06.2011
H.S.C - Science Education
Jamshedpur Public School
04.2006 - 03.2007
S.S.C -
Jamshedpur Public School
04.2004 - 03.2005
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