Having 15 plus Yrs. of IT experience and 13 plus years of Experience in SAP HR (Payroll, PA, Time) & SF. SAP HCM Certified Consultant. Maintaining high performance levels, service-related processes and implementing improvement activities wherever necessary. Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post incident review. Ensuring that systems, procedures and methodologies are in place to support outstanding service delivery. Taking accountability for service delivery performance, meeting the customers’ expectations and driving future demand. Proficiency in leading both physical and virtual teams. Experience in dealing with third-party provided services. In-depth knowledge of escalation procedures, incident management and other disciplines related to service delivery. Expertise in people management and leadership. Ability to manage and prioritize tasks efficiently. Excellent verbal and written communication skills. Skilled in managing teams to work in sync with the set parameters & motivating them in achieving individual & business goals. Worked on Personnel Administration, Time Management and Payroll (Great Britain, Spain, Portuguese, India and Australis) Modules. Interaction with key users with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements.
Board: CBSE
Positive Attitude
undefinedTraveling has a profound effect on our emotions and well-being. The anticipation of exploring new destinations, trying new activities, and meeting new people can fill you with excitement and energy.
Escaping from the routines and responsibilities of daily life can provide a much-needed break and allow you to relax and rejuvenate.