Subhalakshmi PR

• Have 9 months of experience in journalism. Worked as a sub-editor in Salar English Daily digital. My passion towards Journalism has grown stronger, and I have cultivated a strong eye for details, news value, and news sense over the year. Working under pressure, time management, meeting deadlines, and coordinating with a team are some of the strong skills that I have developed. I am looking forward to applying my skills and experiences in any given circumstances.
• Monitor newswires for breaking news stories.
• Write headlines and captions for articles as required.
• Ensure correct grammar, punctuation, spelling and style is used in all content published.

Experienced in customer care sector at Standard Chartered Bank. Learned patience, problem solving, and improved my communication skills during the course.

• Managed customer relationships and provided exceptional customer service, resulting in over 80% customer retention rate.
• Provided excellent customer service and resolved customer issues, resulting in a 4-star rating on customer satisfaction surveys.
• Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.

Worked as their analyst in helping kids come out of their issues from childhood.

• Collaborated with teachers and other professionals to develop strategies that best support the child's learning and development.
• Monitored student progress and provided feedback to parents on their child's performance.
• Conducted psychological assessments on children to assess their mental, emotional, and social development.
• Provided psychoeducational evaluations to evaluate academic performance and learning disabilities.

• Worked as an intern in City Highlights, a local media paper, as their editor and reporter.
• Worked closely with publishing team members to meet deadlines.

I have also expanded my skills in market research for two firms as their content writer for various brands.

• Conducted market research to identify customer needs and preferences, resulting in the successful launch of a new product.
• Developed a pricing strategy that maximized profits while maintaining customer loyalty.
• Identified and monitored key market trends and developments to assess their impact on business performance.