Subham Sharma
Sales Manager
Karnal,Delhi
Summary
Achieved consistent sales growth at Airavat Food Products by mastering client relationship management and implementing strategic sales planning. Leveraged market research and sales tracking to exceed targets, enhancing customer retention by personalizing interactions. Cultivated a culture of excellence in quality management at Farmley, significantly improving processes and compliance.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Sales Manager
Airavat Food Products
Delhi, India
12.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Quality Manager
Farmley
Delhi, India
01.2020 - 12.2020
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Evaluated quality problems and performed assessments to identify and resolve issues.
Quality Exe
KBB Nuts Pvt Ltd
Sonipat, India
02.2015 - 11.2019
- Reduced incidents of workplace conflict by developing practical resources on communication styles, unconscious biases, and emotional intelligence techniques for staff members at all levels of the organization.
- Reviewed internal communications materials from an equity lens ensuring unbiased representation of company values.
- Partnered with senior management to integrate equality objectives into overall business strategy.
- Conducted regular audits to assess compliance with diversity and inclusion regulations and guidelines.
Education
Bachelor of Arts - Political Science
Kurukshetra University
Kurukshetra, India 04.2015 - 01.2018
3 Year Diploma in Food Technology - Food Technology And Processing
Govt POLYTECHNIC Mandi Adampur
Hisar 08.2010 - 06.2013
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Sales Tracking
Lead Generation
Sales operation
Market Research
Relationship Building
Timeline
Sales Manager
Airavat Food Products
12.2020 - Current
Quality Manager
Farmley
01.2020 - 12.2020
Bachelor of Arts - Political Science
Kurukshetra University
04.2015 - 01.2018
Quality Exe
KBB Nuts Pvt Ltd
02.2015 - 11.2019
3 Year Diploma in Food Technology - Food Technology And Processing
Govt POLYTECHNIC Mandi Adampur
08.2010 - 06.2013