Subham Banerjee
Jamshedpur,Jharkhand
Summary
Driven professional with proven expertise in customer service and work ethic, demonstrated at PAN HOME FURNITURE and other leading retailers. Excelled in building customer loyalty through exceptional assistance and integrity. Skilled in handling financial transactions and resolving complaints, significantly enhancing customer relations. Mastery in customer empathy and operational efficiency underpins a track record of positive outcomes. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
PAN HOME FURNITURE
08.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Lifted up to [Number] pounds at o
Sales Associate
Big Bazaar
08.2020 - 07.2022
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
MAHINDRA
06.2018 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BACHELORS IN COMMERCE - ACCOUNTANCY
KARIM CITY COLLEGE
Jamshedpur, India2016
High School Diploma -
KERELA PUBLIC SCHOOL
Jamshedpur2013
Matriculation - Commerce
KERELA PUBLIC SCHOOL
Jamshedpur2010
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Customer Assistance
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Timeline
Cashier
PAN HOME FURNITURE
08.2022 - 09.2023
Sales Associate
Big Bazaar
08.2020 - 07.2022
Sales Associate
MAHINDRA
06.2018 - 07.2020
BACHELORS IN COMMERCE - ACCOUNTANCY
KARIM CITY COLLEGE
High School Diploma -
KERELA PUBLIC SCHOOL
Matriculation - Commerce
KERELA PUBLIC SCHOOL
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