Summary
Overview
Work History
Education
Skills
Certification
Travelling
Languages
Timeline
Generic

Subham Chakraborty

Kolkata,WB

Summary

Dynamic professional with a collaborative mindset and proven expertise in supply chain procurement at Mahindra and Mahindra Financial Services. Successfully implemented cost-saving initiatives, optimized vendor management, and enhanced team performance through effective leadership. Skilled in risk management and process improvement, driving operational efficiency and fostering a culture of continuous improvement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Purchase and Project Lead Managing ITSM Support

Mahindra and Mahindra Financial Services Ltd.
11.2016 - Current
  • Negotiated contracts with suppliers for optimal pricing, quality, and delivery terms.
  • Worked well in a team setting, providing support and guidance.
  • Conducting RA with vendors for better price negotiation.
  • Reduced order lead times by working closely with suppliers to expedite shipments when necessary.
  • Developed strong relationships with vendors to improve communication and collaboration.
  • Process head to created new standard process and policy for all IT purchase for the zone as per Industry standards.
  • Reviewed and negotiated existing agreements to optimize commercial terms.
  • Optimized supply chain operations by identifying areas for improvement and implementing appropriate solutions.
  • Improved inventory management by implementing an efficient system for monitoring stock levels.
  • Conducted market research to identify new suppliers and obtain competitive quotations.
  • Collaborated with key stakeholders to facilitate delivery and compliance with purchasing strategy.
  • Evaluated supplier performance through regular reviews, addressing any issues or concerns promptly.
  • Implemented policies to reduce cost and eliminate waste.
  • Sourced vendors, built relationships, and negotiated prices.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Devised and implemented strategies to optimize purchasing processes and reduce costs.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Selecting proper ISP considering the requirement of the Branches, understand the utilization and geographical constrains.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed compliance efforts, reporting and audits.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Prepared records and data for regular audits.
  • Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
  • Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization''s operations.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Implemented a centralized ticketing system to track, prioritize, and resolve IT support requests more efficiently.
  • Improved system stability by implementing proactive IT maintenance and monitoring procedures.
  • Conducted thorough root cause analyses following incidents, leading to improved preventative measures and reduced recurrence rates.
  • Enhanced network security through the deployment of advanced firewall configurations and intrusion prevention systems.
  • Mentored junior IT support engineers, fostering a collaborative environment that promoted professional growth and skill development.
  • Championed IT automation initiatives that reduced manual intervention requirements and increased overall team productivity.
  • Optimized network performance through regular monitoring, analysis, and fine-tuning of settings.
  • Streamlined IT support processes, resulting in faster issue resolution times and increased customer satisfaction.
  • Collaborated with outside departments to implement system-wide improvements.

Regional Manager- IT

Cholamandalam Investment & Finance Company
02.2015 - 10.2016
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Established and maintained operational standards for all branches across the nation.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • VENDOR MANAGEMENT- Evaluating , testing , negotiating and Payment
  • Managing Support staff under outsource Employees
  • Network Management for all branches across the zone

Zonal Manager ITSM

Mahindra & Mahindra Financial Services
05.2005 - 01.2015
  • Implemented cost-saving initiatives within the zone, reducing overhead expenses and increasing profitability.
  • Negotiated favorable contracts with suppliers, ensuring competitive pricing and efficient delivery schedules for the zone.
  • Enhanced communication between departments by initiating regular meetings to discuss ongoing projects, upcoming deadlines, goals achievements, and challenges faced.
  • Fostered an inclusive work environment by promoting diversity awareness; implemented policies that encouraged equal opportunity employment practices.

IT MANAGEMENT- Provide relevant IT Infrastructure at Branches to improve speed of Business

PROJECT IN- Charge for execution of all National Level Project

VENDOR MANAGEMENT- Evaluating , testing , negotiating and Payment

Managing Support staff under MMFSL and outsource Employees

Infrastructure installation and execution, Open Source Applications

Implement innovative solutions and Cost control measure

Education

BCA - Computer And Information Systems

SHOBHIT UNIVERSIT
OPEN

Skills

  • Collaborative mindset
  • Supply chain procurement
  • Process improvement
  • Risk management skills
  • Cost management
  • Team leadership
  • Decision-making

Certification

Six Thinking Hat (Idea Group)

Lateral Thinking (Idea Group)

Data Mining (IIM Indore)

Project Management (PMAC Consulting Pvt Ltd)

ITIL

Prince 2

Novell (Administrator)

Data mining (IIM indore)

Network Specialist

Field Engineering, Infrastructure Manage

NetWare 5.1 Admin

Linux 7.0 Admin

Web admin -M-COMMERCE

Travelling

I like to travel places and learn. I enjoy being with locals and local foods. I think vacations are very important for self and family. 

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Bengali
Advanced (C1)

Timeline

Purchase and Project Lead Managing ITSM Support

Mahindra and Mahindra Financial Services Ltd.
11.2016 - Current

Regional Manager- IT

Cholamandalam Investment & Finance Company
02.2015 - 10.2016

Zonal Manager ITSM

Mahindra & Mahindra Financial Services
05.2005 - 01.2015

BCA - Computer And Information Systems

SHOBHIT UNIVERSIT
Subham Chakraborty