SUBHAM ROY

• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Reviewed sales and gross profit report to assess company efficiency.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strategy to increase sales and drive profits.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Systems Applications, and Products in Data Processing (S.A.P)

• Maintained and Issued Delivery Orders , Sales Orders and Customer Billings and Invoicing through S.A.P Software on daily basis.
• Verify Buyer accounts, pay Buyers and resolve purchase order, invoice or payment discrepancies.
• Issued Credit Notes and Debit Notes for Buyers as per necessary.
• Issue purchase order amendments.
• Maintained Stock Transfer Orders for Internal stock transferring for Material on daily basis i.e Mines to Other Plants of Lloyds , Mines to Stockyard or Stockyard to other plants of Lloyds.
• Reconcile account transactions with the general ledger.
• Keep informed of regulatory requirements and best practices in accounting.
• Performed recordkeeping and prepare financial reports.

• Software Selling (Marg) , Software Demonstrations > Static Website Marketing, Dynamic Website Marketing, E- Commerce Website Marketing, Landing Page
• Convincing Clients for all types of Google Services Such as :-
• Google Map Virtual Tour Marketing
• Facebook Promotion Marketing
• WhatsApp Marketing
• AdWords Marketing
• SEO Marketing ( Search Engine Optimization)
• Facebook Campaign Promotions
• YouTube Marketing
• LinkedIn Marketing

• Built business by identifying and selling prospects; maintaining relationships with clients
• Generated revenue by convincing Customers
• Sold membership packages (5 Star clubs / 3-5 Star Hotel and Resorts /Events/Tour & Travel/Real Estate Projects Which is under The Country Club) through online and directly both
• Market the brand “Country Club”, generate revenue through selling various RCI / DAE / Country Club Holiday memberships
• Visited Corporate Companies
• Achieved Monthly Targets
• Maintained DSR (Daily Sales Report)
• Identified business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sold products by establishing contact and developing relationships with prospects; recommending solutions
• Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Identified product improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepared reports by collecting, analyzing, and summarizing information
• Maintained quality service by establishing and enforcing organization standards
• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributed to team effort by accomplishing related results as needed
• Trained Jr Staffs about the company products

• Worked in 5 Star Roda Boutique Villas as a Pre- Opening Team in Dubai U.A.E Owner Sheikh Hamdan , Under Roda Hotels Group.
• Welcoming Guests upon their arrivals in a friendly and caring manner according to the Roda Hotels standards.
• Assisting Guests with the delivery of their luggage’s to their rooms in an efficient and timely manner to ensure Guest satisfaction
• Completing the Check-In procedure by using the opera system and giving the Welcome letters to the Guest
• Completing the payment methods by using card machines & sometimes collecting the cash security deposit from Guest
• Maintaining friendly & caring conversations with regular Guests
• Keeping abreast on hotel products & services as well as on tourist and business travelling information’s
• Handling guest request on efficient and polite manner, referring the request to relevant staff, also following up with the Guest
• Checking the room availability, room conditions, arrivals, departures, vacant rooms & room occupancy % in opera system
• Following rooming, arrival and departure policies as per Roda Hotel standards.

• Worked in indoor & outdoor corporate marketing in Country Club Holidays & Hospitality Ltd which is a Conglomerate MNC Company Hyderabad Based (Hotels / Resorts /Time Share, Travel /Tourism, Events)
• Worked as a Marketing Executive
• Experience in indoor & outdoor corporate marketing in Country Club Holidays & Hospitality Ltd which is a Conglomerate MNC Company Hyderabad Based (Hotels / Resorts /Time Share, Travel /Tourism, Events.
• Sold membership packages (5 Star clubs / 3-5 Star Hotel and Resorts /Events/Tour & Travel/Real Estate Projects Which is under The Country Club) through online and directly both
• Market the brand “Country Club”, generate revenue through selling various RCI / DAE / Country Club Holiday memberships.