Subhankar Bhattacharya
Navi Mumbai
Summary
Focus towards the goal with result oriented person
Overview
26
26
years of professional experience
Work History
Senior Operations Manager
Himesh Foods Pvt Ltd
07.2021 - Current
- Strategized and led operations across multiple dark kitchens, optimizing processes, resource allocation,and P&L efficiency to drive sustained business performance.
- Scaled corporate business revenue from 45 lakhs to 2 crores within 2 years by Identifying growth opportunities, rouging key partnerships, and enhancing service delivery models.
- Developed and executed high-impact business strategies. consistently surpassing revenue and efficiency targets while aligning with overall organizational goals.
- • Directed cross-functional teams in beverage innovation,overseeing product development room concept to market launch while maintaining alignment with brand and quality standards.
- Instituted organization-wide training and development programs. loring a culture of continuous improvement, performance excellence, in leadership readiness
- Championed food safety and compliance,embedding HACCP and ISO 22000 standards into operational routines and team accountability structures
Consultant
GDA Mangement Consultancy
11.2019 - 04.2020
- Developed strategic component development plans to support future projects.
- Created and presented real-time reports on current market conditions to the management.
Asst Manager
Future Group
05.2018 - 08.2019
- Handling a team of 150 + people including their day to day reporting and monitoring of execution.
- Total revenue of 50 cr annually came under my portfolio.
- Ensuring performance of Food section which is the key value generator for any store and contributes to about 50% of the overall sales revenue.
- Store Inventory, damages, shelf edge level, tocker, display of material via scientific product facing mechanism, in a manner that lures customer attention.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Manager Operation
Mad Over Donuts
02.2012 - 05.2018
- Played a critical role in establishing Operational Processes through New Store Launch including Boosting Sales.
- Distinguished efforts in enhancing the revenue of the assigned region that reflected depleting sales & transactions.
- Developed the Beverage line for company & in last 4 yr. with growth of sales contribution to 5%.
- Reduced Cost at store level to increase Top Line.
- Team Motivation session arrange with training team.
- Developed Franchisee model for future business.
- Product Development: Enhanced shelf life of the products by doing systematic lab testing.
- Quality control including Initiated the process of ISO 22000, Introduced and enhanced store hygiene standards.
Associate Manager
Barista Lavazza Coffee Company Ltd
08.2007 - 02.2012
- Functions Managed - Regional Food & Beverage Sales, New Product Development (Food), Vendor Management, logistic coordination, Training for Suppliers and Cafe Team Members.
- Headed operations for 45+ cafes spread over 7 cities clocking a revenue of INR 6cr annually.
- Sales promotions of new & existing range of food R&D of new product.
- Finalizing prices & margins.
- Negotiation with vendors and getting the things done at reasonable market price.
- Process monitoring and control of logistics and stocking to ensure timely delivery and avoid stock out situations.
- Regular market survey on monthly basis for Tracking new products and trends in food service.
- Received outstanding compliments on achieving the highest score of Sale during The International jewellery Exhibition ODC held from 19th Aug-23rd Aug'10.
- Received the letter for appreciation for outstanding contributions towards making Regional Barista Championship(RBC) a success in the year 2008.
Chef De Partie (3rd Cook)
Princess Cruise Lines Ltd.
03.2004 - 02.2005
- Responsible for the entire kitchen operations from a planning and execution point of view.
- Planning of the various menus and their trial before implementation in the restaurants.
- Planning & working of 'Theme Menus' based on the various places visited by the liner.
- Backend kitchen operation processes involving staff schedules, section allocation & food costing.
Commie I
Taj Blue Diamond
06.2002 - 01.2004
- Company Overview: A unit of Taj group's Business Hotel chain
- Worked with Taj Blue Diamond, Pune as Commis-I in Food & Beverage Production Department.
- Heading the continental section with Chef de parties.
- A unit of Taj group's Business Hotel chain
Management Trainee
The Sun Village 'D'souza Group Of Hotel'
03.2000 - 03.2001
- Worked as management trainee and worked in different section of kitchen.
- After completion of year training was shift in-charge for continental section.
Industrial Trainee
Hotel Hindustan International
06.1999 - 06.2000
- Worked as an Industrial Trainee for 22 weeks as a part of the educational curriculum with a firsthand exposure to the grass root level operating procedures of the organization.
- Given a training on all four major department of Hotel.
Education
High School Diploma -
Institute Of Hotel Management
Associate of Science - Botanay Hons
Gossner College
Skills
- Business Acumen
- New Market Identification and Expansion
- Leading and Managing Teams
- Managing Multiple Stakeholders
- Goals & Number Driven
- Network Development
- Operations
- Strategic Planning
- Client Relationships
- Processes and procedures
- Problem resolution
- Budgeting
- Financial Planning
- Team Leadership & Development
- Analysis & Evaluation
Key Skill Set
- Business Acumen
- New Market Identification and Expansion
- Leading and Managing Teams
- Managing Multiple Stakeholders
- Goals & Number Driven
Timeline
Senior Operations Manager
Himesh Foods Pvt Ltd
07.2021 - Current
Consultant
GDA Mangement Consultancy
11.2019 - 04.2020
Asst Manager
Future Group
05.2018 - 08.2019
Manager Operation
Mad Over Donuts
02.2012 - 05.2018
Associate Manager
Barista Lavazza Coffee Company Ltd
08.2007 - 02.2012
Chef De Partie (3rd Cook)
Princess Cruise Lines Ltd.
03.2004 - 02.2005
Commie I
Taj Blue Diamond
06.2002 - 01.2004
Management Trainee
The Sun Village 'D'souza Group Of Hotel'
03.2000 - 03.2001
Industrial Trainee
Hotel Hindustan International
06.1999 - 06.2000
Associate of Science - Botanay Hons
Gossner College
High School Diploma -
Institute Of Hotel Management
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