Subha Ranjan Mohanty
Bhubaneswar
Summary
A little over 20+ years of professional experience in various Service Industries ranging from Mining & Manufacturing, Human Resources Management, Financial Services. Presently associated with Vedanta Ltd., an aluminum manufacturing Industry as Senior Officer responsible for Road & Rail logistics. A critical thinker and problem solver with 8+ years of experience in the logistics industry, seeking a suitable position in the freight 4WD to bring accuracy, reducing cost and increasing service quality to the warehouse operation. Assuring my proven abilities in Logistics and Supply Chain Management with excellent communication and customer service skills. Key competencies: Logistic Management, Liaison, Statutory compliance, Service delivery management, Conflict management and Decision making ability
Overview
22
22
years of professional experience
Work History
Senior Officer: Lead Operations & Logistics
Vedanta Ltd.
Bhubaneswar
11.2016 - Current
- Responsible for road and rail logistics for Kodingamali mines at Koraput, under Odisha Mining Corporation, for Vedanta Limited.
- End-to-end operations management – Material movement from mine top to Lanjigarh refinery.
- Commissioning and operations of Kakiriguma & Rayagada Railway outward Goods Shed siding within a short span of 4 months with intense coordination between OMC head office and East Coast Railways Waltier Division.
- Industrial safety, SPCB, as per Vedanta and Government norms compliance at all points, 100% since the last 5 years.
- Actively propagated CSR activities.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Managed crisis situations, implementing contingency plans to minimize impact on operations.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Established and maintained relationships with key stakeholders to support business objectives.
- Coordinated meetings between departments, facilitating communication between teams.
Sr. Recruitment Manager
Enggsol Pte Ltd.
Singapore
06.2008 - 03.2016
- Providing SME solutions at all levels to all major sectors, Pacific. Managed a team of 15 recruiters across Asia Pacific.
- Developed and successfully implemented the internal recruitment portal for the company.
- In a span of 3 years, ensured 70% recruitment of the IT industry across Singapore was catered by us.
- Negotiated employment contracts with successful candidates ensuring terms are mutually beneficial for both parties.
- Provided guidance on interviewing techniques, assessment methods and selection criteria to ensure a successful recruitment process.
- Organized interviews with hiring managers and senior executives to evaluate candidates' abilities.
Officer, Recruitment
Informatics Education Singapore Pte Ltd.
Singapore
10.2007 - 05.2008
- Business development targeting all universities.
- Module development and implementation for online source students across the globe.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Headhunting SOP module replicated by major head hunters in Singapore (Best Practice award 2008)
- Successfully managed the Overseas Recruitment Team and External Vendors. Top line reduced by 15%, and bottom line increased by 21%.
- Guiding the overseas students about the MOE & ICA Requirements (Online module created)
- Developed and maintained relationships with key clients and stakeholders.
Customer Relationship Executive
Reliance Securities Limited
Bhubaneswar
09.2006 - 05.2007
- Training and quality audits of Bhubaneswar zone.
- 100% compliance in all audits, as per norms and standards.
- Organized training sessions for newly hired Customer Relationship Executives & franchisee for client opening forms and KYC guidelines as per Company and SEBI (Securities & Exchange Board of India) Rules
Executive Consultant
Bajaj Allianz Life Insurance Co Ltd.
Bhubaneswar
12.2004 - 08.2006
- Operations and business development of Bhubaneswar zone.
- Collection of Cash (Renewal & Fresh Proposal). Data entry, underwriting of life insurance policies, and issuance of life policies.
- Processing & Conducting IRDA (Insurance Regulatory and Development Authority of India) Exams.
- Managing monthly requisitions and indents for branch and satellites, which requires coordination with the head office.
- Coordinating with Head Office in settling insurance claims. Initiate the claim process and pre-investigation of the claims.
- Designed comprehensive training programs for insurance consultants to enhance employee performance. Coding, Validation, and Licensing of Insurance Consultants.
Team Manager
Magus Customer Dialog Pvt. Ltd.
Kolkata
05.2004 - 11.2004
- Handling a team of 30+ Agents.
- Managing all escalated customer complaints.
- Allocation of data for agents to perform day-to-day activities.
- Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings. MIS generation at the end of the day and sending the same to concerned departments in Bharti Telecom.
Team Leader
Magus Customer Dialog Pvt. Ltd.
New Delhi
07.2002 - 04.2004
- Preparing weekly and monthly MIS for clients' referral.
- Maintained a positive work environment that promoted collaboration between team members.
- Coordinating with team members and imparting product training.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Master of Arts - Social Work
Utkal University
Bhubaneswar, IndiaMaster of Science - Master in Computer Application
Regional College of Marketing, Utkal University
Bhubaneswar, IndiaBachelor of Arts - Bachelor of Commerce
Utkal University
Bhubaneswar, IndiaSkills
- Logistic Management
- Liaison
- Statutory compliance
- Service delivery management
- Conflict management
- Decision making ability
- Resource Allocation
- Corporate Communications
- Influencing and negotiating
Coursecertificates
- Site Safety Induction training (Vedanta Internal)
- Certificate of Employment Intermediaries (CEI), Ministry of Manpower (MOM) Singapore
- BSE Certification on Central Depository (BCCD)
Educationqualifications
- Master in Social Work Utkal University, Odisha
- MCA from RCM, Utkal University, Odisha
- B.Com, Utkal University, Odisha
Personal Information
Date of Birth: 08/31/76
Timeline
Senior Officer: Lead Operations & Logistics
Vedanta Ltd.
11.2016 - Current
Sr. Recruitment Manager
Enggsol Pte Ltd.
06.2008 - 03.2016
Officer, Recruitment
Informatics Education Singapore Pte Ltd.
10.2007 - 05.2008
Customer Relationship Executive
Reliance Securities Limited
09.2006 - 05.2007
Executive Consultant
Bajaj Allianz Life Insurance Co Ltd.
12.2004 - 08.2006
Team Manager
Magus Customer Dialog Pvt. Ltd.
05.2004 - 11.2004
Team Leader
Magus Customer Dialog Pvt. Ltd.
07.2002 - 04.2004
Master of Arts - Social Work
Utkal University
Master of Science - Master in Computer Application
Regional College of Marketing, Utkal University
Bachelor of Arts - Bachelor of Commerce
Utkal University
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