Verified
This profile is verified using an email address.
SUBHAS DIASI
Kolkata
Summary
Seeking a suitable position where i can utilize my skill & experience expansion of business development, increase productivity and to achieve the career enhancement.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
F&B Attendant
COSTA cruise
07.2023 - 05.2026
- Delivered high-quality guest service in onboard dining venues.
- Managed table setup and service according to cruise standards.
- Handled guest requests and complaints professionally.
- Supported food and beverage operations while maintaining hygiene and safety standards.
Team Leader
NOVOTEL IMAGICA KHOPOLI
05.2022 - 02.2023
- - Supervised daily restaurant operations.
- Trained and mentored staff.
- Coordinated schedules and inventory.
- Improved guest satisfaction through efficient service recovery.
Team Leader
GOKULAM GRAND HOTEL AND SPA
Bangalore
03.2021 - 05.2022
· Supervised daily restaurant operations.
- Trained and mentored staff.
- Coordinated schedules and inventory.
- Improved guest satisfaction through efficient service recovery.
Senior GSA
GOKULAM GRAND HOTEL AND SPA
Bangalore
12.2018 - 03.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Diploma - Aviation, hospitality and Travel management
Frankfinn Institute of Air Hostess Training
Kolkata 01.2015 - 12.2015
Passed class 12th - Science Education
Bhora D.D.K High school
Bishnupur 06.2012 - 01.2014
Passed class 10th - General Studies
Bhora D.D.K High school
Bishnupur 06.2010 - 01.2012
Skills
- Guest Service
- Fine Dining
- Food & Beverage Service
- Team Leadership
- Cash Handling
- POS Systems
- Upselling
- Complaint Resolution
- Inventory Control
- Staff Training
- Operational Support
- HACCP Awareness
- Communication
- Teamwork
Job Description
- In-depth knowledge of supervising staff to ensure cleanliness and tidiness of premises.
- Proficient in responding to guests' queries and resolving problems efficiently.
- Highly skilled in planning, coordinating and directing all daily activities.
- Hands-on experience in performing all necessary tasks to service beverages and food according to the hotel standards.
Passport Expiry
05/05/34
Eye Sight
Normal
Hobbies and Interests
- Swimming
- Playing cricket
- meet new people
Languages
English - Fluent
Professional Qualification - Diploma
Aviation, Hospitality and Travel Management, Frankfinn Institute of Air Hostess Training, 2015
Personal Information
- Specialisation: Food & Beverage Service
- Passport Number: Z7598809
- Date of Birth: 08/19/96
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
F&B Attendant
COSTA cruise
07.2023 - 05.2026
Team Leader
NOVOTEL IMAGICA KHOPOLI
05.2022 - 02.2023
Team Leader
GOKULAM GRAND HOTEL AND SPA
03.2021 - 05.2022
Senior GSA
GOKULAM GRAND HOTEL AND SPA
12.2018 - 03.2021
Diploma - Aviation, hospitality and Travel management
Frankfinn Institute of Air Hostess Training
01.2015 - 12.2015
Passed class 12th - Science Education
Bhora D.D.K High school
06.2012 - 01.2014
Passed class 10th - General Studies
Bhora D.D.K High school
06.2010 - 01.2012