Subhash Kumar Sahu

Highly motivated and enthusiastic food & beverage manager with 19 years of industry experience, holding a graduate degree from IHM Bhubaneswar, India. Proven track record in driving operational efficiency, maximizing guest satisfaction, and maintaining high standards of food and service. Skilled in managing teams, recruiting talent, and addressing diversity and employment issues. Passionate about presenting a positive, fashionable image of the business while ensuring profitability. Currently seeking a new and challenging managerial position to leverage my skills in hospitality, leadership, and operational management.

F&B professional with proven track record in managing high-performing teams and driving operational excellence. Skilled in menu development, cost control, and customer service, ensuring top-tier dining experiences. Known for adaptability, effective communication, and results-focused approach that boosts team morale and achieves business goals.

• Overseeing daily hotel operations and ensuring smooth workflow across departments.
• Conducting customer satisfaction assessments and managing service recovery processes.
• Leading the hiring, training, and orientation of staff to maximize performance and revenue.
• Establishing communication channels with guests to collect feedback and resolve issues.
• Organizing training programs to enhance staff skills and improve service delivery.
• Monitoring financials, including accounts receivable, payable, and purchase requisitions.
• Inspecting hotel stores and managing inventory levels to ensure proper stock.
• Collaborating with marketing to create and implement business growth strategies.
• Managing vendor relationships and hiring contractors to maintain high-quality services.
• Keeping up with industry trends to track potential revenue impacts.
• Scheduling staff shifts based on their areas of expertise and operational needs.
• Managing payments, recording expenditures, and tracking revenue generation.
• Through effective leadership and training, successfully transformed existing staff into a high-performing, award-winning team, significantly improving the property's reputation and operations.

• Result Oriented
• Manpower Management
• Guest Relations