Summary
Overview
Work History
Education
Skills
CAREER HIGHLIGHTS
PERSONAL
Languages
Hobbies and Interests
Disclaimer
Websites
Timeline
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Subhash Chander

Subhash Chander

Churu

Summary

Dynamic and results-driven logistics professional with over 9 years of comprehensive experience in managing end-to-end last-mile delivery operations, hub/warehouse management, and supply chain coordination. Proven track record in optimizing delivery processes, enhancing customer satisfaction, and leading cross-functional teams to achieve operational excellence. Expertise in route planning, inventory control, manpower allocation, and vendor coordination, with a strong focus on cost reduction and SLA adherence. Adept at implementing tech-driven solutions to streamline operations and improve KPIs. Committed to maintaining high standards of safety, compliance, and performance within fast-paced logistics environments.

Overview

10
10
years of professional experience

Work History

Center Incharge (Last-Mile_OPS)

Delhivery Limited
Sonipat
01.2024 - Current
  • Led and supervised last-mile operations for both B2B and B2C verticals.
  • Handled escalations, performance tracking, regular audits, and measures to maintain operational excellence.
  • Weekly briefing with the Ground Coordinator team, BP (vendors), and follow-up with the CS team to avoid client and customer escalations.
  • Oversaw daily route planning, vehicle allocation, and capacity management to optimize performance and reduce turnaround time.
  • Preparing data on daily activities and sharing it with senior management for performance evaluation.
  • Managed and trained a cross-functional team, including delivery associates, field executives, and supervisors, to maintain high service levels.
  • Continue following up with the OPS team to achieve the targets of the entire OPS matrix.
  • Successfully handled peak operational loads during high-volume months without service disruption.

Hub Manager

Max Pacific Corporation Limited
Chandigarh
02.2023 - 11.2023
  • Managed end-to-end last-mile delivery operations for B2B clients, ensuring timely fulfillment of bulk and scheduled consignments.
  • Supervised a team of delivery staff, drivers, and ground supervisors to streamline daily dispatch and delivery workflows.
  • Planned delivery schedules, optimized routes, and monitored vehicle utilization.
  • Handled client escalations with prompt resolutions.
  • Planning and monitoring First-Mile, Mid-Mile, and Last-Mile operations.

Branch Incharge

Mituj Marketing Pvt Ltd
Bilaspur
03.2021 - 02.2023
  • Managed end-to-end logistics operations covering first-mile (pickup from suppliers), middle-mile (warehouse/in-transit movement), and last-mile (client delivery).
  • Supervising logistics, warehousing, transportation, and customer service.
  • Organizing warehouse infrastructure and resources such as staff, manpower, drivers, and vendors.

Customer Service Executive

Mituj Marketing pvt ltd
Chennai
05.2018 - 02.2021
  • Handled customer service operations for B2B clients, ensuring timely support for order status, pickup, delivery queries, and issue resolution.
  • Maintained client communication records, resolved complaints, and escalated critical issues to the concerned departments for quick action.
  • Prepared and maintained daily, weekly, and monthly MIS reports related to order dispatch, delivery status, customer complaints, and service TAT, with satisfaction and proactive follow-ups.

Data Entry Operator

SSM Inst. of Eng. & Tech. College Taranagar
Churu
11.2017 - 04.2018
  • Handling the admission and examination.
  • Preparing the documentation for inspection.

Self Employed, VLE (Admin)

District e-Mitra Society
Churu
05.2015 - 09.2017

Education

Bachelor of Arts -

MGSU, Bikaner
Churu, Rajasthan
08.2017

Higher Secondary (12th) -

BSER, Ajmer
Churu, Rajasthan
05.2014

Certification Courses - CCFA

Aisect-IGNOU, Bhopal
Gwalior, Madhya Pradesh
04.2012

Secondary School (10th) -

BSER, Ajmer
Churu, Rajasthan
06.2011

Skills

  • Strong leadership and communication skills
  • Problem-solving and analytical skills
  • Willingness to learn
  • Calm under pressure
  • SAP ERP
  • Experience with operations management (FM, MM, LM)
  • Ability to prioritize tasks and manage time effectively
  • Ability to work independently and in a team

CAREER HIGHLIGHTS

  • Demonstrated ability to meet strict deadlines for Operation Matrix tasks
  • Experience in maintaining confidentiality and handling sensitive information with discretion
  • Skilled in verifying data for accuracy and completeness
  • Strong attention to detail and a high level of accuracy on the tasks
  • Proficient in using SAP, Microsoft Excel, Word, and other software
  • Excellent organizational skills to manage and prioritize operational data tasks effectively
  • Ability to work efficiently in a fast-paced office environment
  • Experience in generating reports and maintaining databases
  • Strong communication skills are needed to collaborate with team members and the supervisor on dispatch projects

PERSONAL

  • Father's Name: Mr. Rohtash
  • Marital Status: Single
  • Birthday: 1996-07-05
  • Nationality: Indian
  • Gender: Male
  • Passport No: XXXX6926, Expires 07/04/33

Languages

Hindi, English, Punjabi

Hobbies and Interests

  • Travel: planned and executed trips across four continents in order to explore different cultures and talk to known local people about issues that they face
  • Listening to music and playing volleyball

Disclaimer

I, Subhash Chander, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Subhash Chander 

Sonipat, Haryana 22-06-2025

Timeline

Center Incharge (Last-Mile_OPS)

Delhivery Limited
01.2024 - Current

Hub Manager

Max Pacific Corporation Limited
02.2023 - 11.2023

Branch Incharge

Mituj Marketing Pvt Ltd
03.2021 - 02.2023

Customer Service Executive

Mituj Marketing pvt ltd
05.2018 - 02.2021

Data Entry Operator

SSM Inst. of Eng. & Tech. College Taranagar
11.2017 - 04.2018

Self Employed, VLE (Admin)

District e-Mitra Society
05.2015 - 09.2017

Bachelor of Arts -

MGSU, Bikaner

Higher Secondary (12th) -

BSER, Ajmer

Certification Courses - CCFA

Aisect-IGNOU, Bhopal

Secondary School (10th) -

BSER, Ajmer
Subhash Chander