Dynamic and results-driven professional with over 10 years of experience in the hospital and healthcare industry. Proven track record of managing healthcare facilities, implementing best practices, and optimizing operations. Seeking a challenging role in hospital management to leverage expertise in operations, strategic planning, and leadership. Add here a short summary about yourself.
Leadership Team Management Communication Strategic Planning Time Management Conflict Resolution Adaptability Problem Solving
Improve patient satisfaction and experience, increase overall equipment utilization across the hospital, Reduce Average Length of Stay (ALOS), Improve Average Revenue per Occupied Bed (ARPOB), Ensure adherence to departmental budgets and cost control, reduce in-patient billing discounts, optimize billing accuracy (Estimated vs. Actual billing for IPD), Strengthen cash recovery from IPD patients, improve recovery from credit (TPA schemes for OPD and IPD), Maximize recovery from bad debts (IPD).
Assist in strategic planning and execution, oversee departmental operations and resource allocation, drive continuous improvement initiatives, optimize workflow and process efficiency, Ensure regulatory compliance and emergency preparedness.
Implement quality assurance programs, monitor performance and ensure compliance with standards, Lead patient safety and quality initiatives, Conduct system configuration, testing, and compliance checks.
Analyze workflows for system optimization, Lead data migration and system configuration efforts, oversee training and education for system users, provide user support and troubleshooting, manage documentation, reporting, and change implementation.
Coordinate patient care services, advocate for patient rights and satisfaction, educate and support patients and families, manage patient flow and experience across departments promote interdepartmental collaboration.
Supervise and train staff, Drive staff development initiatives, monitor team performance and provide operational support.
Welcome and assist patients and visitors, provide patient escort and guidance services, facilitate communication and administrative assistance, offer comfort and arrange special services as needed, handle guest feedback and maintain satisfaction, build positive relationships with patients and families.