SUBHASHREE KANDAR

· Identify and record daily cash transactions as per defined guidelines.

· Use JP Morgan portal to process ACH, Wires, checks and downloading bank statements of various banks and also initiate refund of payments.

· Holds 29 bank accounts under JP Morgan, HSBC, Citibank, US Bank, Bank of America, DBS bank, Morgan Stanley and do payment allocation of receipts and payments directly in Oracle and via creating journal entries.

· Bank reconciliation on weekly and monthly basis.

· Liaise with clients/Client managers in non-payment cases and unapplied cash.

As an integral member of a team, prepare amp; process month-end journals, perform month end closing and reporting activities; manage stakeholders communications for any exceptions, deviations issue resolutions

· Follow the accounting principles and work closely with the audit teams and AR collection

· Evaluate and research trade/income discrepancies across Aladdin tools and source bank data.

· Provide exceptional client service through quick and complete response to internal/external client queries

· Build and maintain relationships with global partners and stakeholders.

· Work on ad-hoc projects.

• Posts customer payments by recording cash, checks and electronic and credit cards payments
• (ACH/Wire/Manual checks)
• Posts revenues by verifying and entering transactions from lockbox
• Handles complex cash application transactions, deduction and customer account clearing activities in accordance with cash application procedure in a timely and accurate manner
• Reconcile accounts and allocate payment in accordance with information received
• Maintains a clean and clear customer statement by applying incoming payments and complete matching tasks regularly
• Preparation of Upload file for all the cash receipt based on cash sheet saved in the respective folder
• Reconciliation of Daily deposit cash & check log sheet with data pulled from bank side
• Ensures complex client specific queries, escalations and work closely with collections and credit team members as well as other business unit members to resolve customer queries related to payment issues
• Runs automated cash application tools
• Responsible to keep the process documentation up to date and initiates any required updates
• Identify process improvement opportunities
• Lead and participate in conference calls with country/Regional Financial Managers
• Investigated misapplied payments to correct and ensure proper allocation
• Process approved adjustments such as write-offs
• Works in ERP system to apply customer payments via Oracle lockbox post-process
• Corrects application errors when necessary
• Assists in audit requests as directed by management.
• Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
• Followed implementation of new processes, collaborated with stakeholders and tracked progress.

• Working on US based Payroll for Defined Contributions 401k Plan for Multiple
• Clients
• Processing end to end 401k Bene Asset Transfer, Loan delinquencies and QDRO's for top performing Clients
• Handling Various other Monthly, Quarterly and Yearly Audit Process
• Interacting with Client/Client Teams on Client facing participant issues as well as process related issues
• Developing, maintaining & updating Standard Operating Procedures (SOP)
• Resolving queries and concerns of Colleagues regarding processes and system application tools
• Worked on escalations, RCAs, action plans and responsibility ownership.

• Working as Info center Executive for Multiple clients
• Resolves Customer's queries
• Handling mails regarding payroll.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Skilled at working independently and collaboratively in a team environment.
• Learned and adapted quickly to new technology and software applications.