Subhasis Mandal
Associate Professor
PUNE
Summary
Dynamic academic leader with over 25 years of combined experience in the hospitality industry and higher education, specializing in institutional quality assurance, accreditation, and academic operations. Proven expertise in steering NAAC accreditation processes as University Criteria Head (Criterion 7) and School Criteria Coordinator (Criterion 1), effectively managing documentation, data validation, compliance, and review readiness. Demonstrated success in contributing to Times Higher Education (THE) ranking submissions through structured data management aligned with global ranking indicators. Strategic administrator skilled in curriculum planning, faculty management, experiential learning frameworks, and operational optimization, committed to driving academic excellence and executing institution-wide initiatives that yield measurable impact.
Overview
17
17
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Deputy Dean – School of Hotel Management
Ajeenkya DY Patil University
12.2022 - Current
- Planning and Administering Semesterial Academic Activities including creation and updating Academic Yearly Proforma.
- Initiate Faculty Workload and Faculty Engagement plans before commence of each semester.
- Coordinate with faculties for teaching plans, learning activity plans, etc. Assess and approve.
- Developing and monitoring execution of Quality Assurance Procedures across all programs.
- Participating in the development of strategic directions for the School within the context of the University's planning framework and the University's overarching strategies.
- Provision of support and additional classes to slow learners.
- Driving Student Experiential Learning efforts across all disciplines and domains in the school.
- Responsible for sharing annual, quarterly and monthly report with the management.
- The Innovation University
- Facilitating Rooms Division, Revenue Management and Tourism Management courses. Administrative responsibility
- Preparing Annual Budget (CAPEX and OPEX) and Implement adequate Cost Control measures.
- Develop SOPs and oversee that the Quality Standards are maintained throughout procurement, periodic maintenance, routine housekeeping activities.
- Periodic deployment of staff and faculties to FDP programs and industries for spawning self-development.
- Coordinating with the central marketing team for planning and executing Outreach activities and increasing student admission counts.
- Recruitment and allotting responsibilities. Overseeing Vendor Management.
- Review contracts and ensure compliance.
- Planning and executing all Academic and Operational activities as per approved budget
- Develop SOPs.
- Oversee Procurements and payments.
- Responsible for monitoring and control of student attendance across all the semesters in the school.
- Member of Pune Hoteliers Association.
- Overseeing, guiding and providing assistance to Industry connect programs, including student placement opportunities.
- Organizing BOS Meetings, events, seminars and workshops.
Program Manager and Learning Facilitator
ISME School of Hospitality & Culinary Arts Protraction of Ecole Hoteliere at Lavasa (With the Academic Certification of EHL, Switzerland- the World’s
09.2012 - 11.2022
- Facilitation of the following Courses – Rooms Division, Revenue Management, Laundry Management, MICE, Resort Management, Sustainability & Development in Tourism, Hospitality & Tourism Economics
- Preparation of Academic Calendar, evaluation of Course Plans, Suggesting and Monitoring use of appropriate Assessment Strategies.
- Assisting and training team members in designing potent PPTs for enhancing student learning experience.
- Designing course curriculum where the onus of learning remains with the students making learning autonomous and meaningful.
- Coordinator for Examinations and responsible for publishing results.
- Responsible for sharing weekly audit report with the management
- Protraction of Ecole Hoteliere at Lavasa
- Program Manager at the Institute.
- Oversee Institute and Student Welfare Administration.
- Organize periodic Town Halls.
- Point of Contact for the student, parents and other stake holders
- Monitor and Implementing Various Checks and Balance to ensure delivery of service from contracted vendors.
- Member of the committee for preparing Academic Budget.
- Responsible for monitoring and control of student attendance across all the semesters in the school.
- Preparing Academic Calendar and mapping courses delivered for optimized knowledge transfers, and plotting student progress periodically.
- To facilitate on time Report Generation & Analysis.
- Plan Institute Housekeeping Operations, optimize resources and manage vendors.
- Responsible for internship placements of students in the industry.
- Coordinating with the local hotels for Live Sessions the students.
- Organizing Guest Lectures.
- Consultancy for hotels.
Faculty and OJT Interface Trainer
Institute of Hotel Management
12.2008 - 09.2012
- Designing and Developing the module including Assessment Strategy and conducting class as per the industry needs and guidelines from the University of Huddersfield, UK
- Dissertation Guide for the final year students for Tourism Planning and Development Module.
- Developing, Organizing and Delivery of refresher classes for the Year III students of 4 Years BA (Honors) in Hotel Management for preparing them to face the challenges in Company Placement Drive.
- Developing facilitating and monitoring the training operations for the young manpower in housekeeping department at PRATHAM, PACE Hospitality Center, Aurangabad through short term courses as apart of CSR responsibility of Taj Group of Hotels.
- A leading Hotel School of the world, affiliated to the University of Huddersfield U.K, Maulana Azad Educational Trust and Taj Hotel Resorts and Palaces, approved by AICTE
- Plan Institute Housekeeping
- Plan for special events and decorations like Diwali, Christmas, etc.
- Overlook horticulture, flower arrangement, pest control, laundry and uniform in the campus.
- Year Tutor for Year 3 of the 4 Years BA (Honors) in Hotel Management
- Mentoring culture activities organized by the students.
- Planning and monitoring learning outcomes for the year II students of 4 Year BA(Honors) in Hotel Management in Housekeeping Department at Taj Residency Aurangabad Hotel, through well structured interface program.
- Appraising student’s performance and learning achieved by tracking the Guest Satisfaction Index, through GSTS scores for House Keeping Department.
Education
Pursuing PhD -
JJT University
Masters - Tourism Management
IGNOU
01.2011
Diploma - undefined
National Council of Hotel Management and Catering Technology and Applied Nutrition
Trivandrum03.1998
ISC - undefined
De Nobili School
Sindri03.1994
ICSE - undefined
De Nobili School
Sindri03.1992
Skills
25 years of working experience in hotels and academic organizations
Certification
Revenue Management from Coursera
Accomplishments
- Created a sustainable model on campus using innovative techniques to build an experiential learning environment, reduce waste, and generate additional revenue for the School.
- Was able to engage students by implementing a well-structured schedule across all functional areas at ADYPU – SOHM Campus. This approach made learning more interactive and helped students develop not only vocational skills but also critical thinking, negotiation, stress management, and time management skills.
- Was a part of the team able to successfully launch YCYW in 2024 at ADYPU.
- Awarded as the best culinary school for bringing about radical change in culinary space at ADYPU.
- Was able to lead a team of 17 faculties in delivering learning experiences to the students at ISME and achieving 4+ feedback on Likert Scale from the students and stake holders.
- Recognized for streamlining and implementing process thus improving productivity at Ecole Hoteliere at Lavasa.
- Appreciated for bringing in positive changes in Accommodation staff of Naithu Group of Hotels through consultancy and training.
- Was awarded Certified Learning Facilitator from Ecole Hôtelière de Lausanne, Switzerland in March 2016.
- Qualified as a HACCP trainer -qualified the HACCP Level 2 round.
- Was able to negotiate contracts terms and rates with the vendors for improving quality of services and optimum utilization of resources.
- Co-ordinated successfully with the projects team to get the New Building at Ecole Hoteliere at Lavasa ready and operational within the agreed deadline.
BOOK PUBLICATIONS
- Published 3 Book Chapters –
- An importance of Sustainability in Hotel Management
- Role of Employee Training and Development in Hotel Success.
- An in-depth analysis of Job Perceptions and Preferences among Hotel Management Graduates in the Maharashtra Hotel Industry.
Accreditation
- Criteria Head for Criteria No. 7 for the University
- Criteria Coordinator at the School Level for Criteria No. 1
Timeline
Deputy Dean – School of Hotel Management
Ajeenkya DY Patil University
12.2022 - Current
Program Manager and Learning Facilitator
ISME School of Hospitality & Culinary Arts Protraction of Ecole Hoteliere at Lavasa (With the Academic Certification of EHL, Switzerland- the World’s
09.2012 - 11.2022
Faculty and OJT Interface Trainer
Institute of Hotel Management
12.2008 - 09.2012
Masters - Tourism Management
IGNOU
Diploma - undefined
National Council of Hotel Management and Catering Technology and Applied Nutrition
ISC - undefined
De Nobili School
ICSE - undefined
De Nobili School
Pursuing PhD -
JJT University