Subhasree Paitandy
Senior Account Manager
Kolkata
Summary
Dynamic and results-oriented Senior Client Account Manager with a proven track record of exceeding client expectations and driving revenue growth. Leveraging more than 3 years of expertise in managing client relationships, Iam committed to delivering strategic solutions that enhance client satisfaction and contribute to the company's success. Eager to explore future opportunities that blend client management with business analysis, aiming to enhance operational efficiency and achieve organizational goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
Work History
Senior Account Manager
Crystal Hues Limited
7 2021 - Current
- Proactively generated leads through targeted research and strategic cold calling, consistently identifying potential high-value clients.
- Maintain high level of understanding Industry standards and trends and help to solve client problems with team members to gain trust.
- Identify root cause problem with client to create strategic and tactical sales initiatives for forward planning to meet key objectives
- Utilized CRM software to manage and analyse client data, optimizing leads conversion process and improving overall sales performance.
- Research and develop new business with existing clients and/or identify areas of improvement to meet sales target.
- Negotiate contracts and close agreements to maximize profits.
- Ensure timely and successful delivery of our services according. to client's needs and expectation.
- Successfully converted leads provided by marketing team into profitable business opportunities, contributing significantly to revenue growth.
- Maintained detailed records of lead interactions and follow-ups, ensuring efficient lead management and tracking. Maintaining Client retention rate of 90%.
- Analysed business processes to find improvements and recommend solutions.
- Developed detailed business requirement documents and functional specifications to support project implementation and development.
- Collaborated with cross-functional teams to implement process improvements, resulting in cost savings and increased productivity.
Wealth Intern
NJ India Invest Pvt. Ltd.
07.2020 - 09.2020
- Conducted client meets based on guidance from and needs of financial advisory teams
- Open Demat Account and KYC
- Arranged partner sessions to gain financial product knowledge.
Education
PGDM (Marketing and Finance) -
Shivalik Institute of Management Education And Research
Durg, Chhattisgarh 01.2019 - 04.2021
B.Sc. Biotechnology -
GD Rungta College of Science And Technology, Bhilai
Bhilai, Chhattisgarh 01.2016 - 04.2019
Class- 12th - Science
Kendriya Vidyalaya Jhagrakhand (SECL)
Jhagrakhand, Chhattisgarh 01.2016 - 05.2016
Class-10th - All Subjects
Kendriya Vidyalaya Jhagrakhand (SECL)
Jhagrakhand, Chhattisgarh 01.2013 - 05.2013
Skills
Competitive Research
Cold Calling
Lead Generation
Verbal & Written Communication Skill
Negotiation skills
Ability to work in team & meet deadlines
Ability to establish to strong client relationship
Problem Solving
Inside sales
Leadership skills
Teamwork
Certification
Business Analysis
Achievements
1. Fastest Growing Account Manager of the year 2021-22.
2. Best Account Manager of the year 2023-24
Disclaimer
I hereby declare that all the above information is furnished in this document is free of errors and is true to the best of my knowledge.
Timeline
Wealth Intern
NJ India Invest Pvt. Ltd.
07.2020 - 09.2020
PGDM (Marketing and Finance) -
Shivalik Institute of Management Education And Research
01.2019 - 04.2021
B.Sc. Biotechnology -
GD Rungta College of Science And Technology, Bhilai
01.2016 - 04.2019
Class- 12th - Science
Kendriya Vidyalaya Jhagrakhand (SECL)
01.2016 - 05.2016
Class-10th - All Subjects
Kendriya Vidyalaya Jhagrakhand (SECL)
01.2013 - 05.2013
Senior Account Manager
Crystal Hues Limited
7 2021 - Current