Hi, I’m
Subhasri Chatterjee
Bangalore
Summary
Dynamic HR leader with a proven track record of 15 years, excelling in talent strategy and performance management. Expert in driving culture transformation and employee engagement initiatives, leveraging HR analytics for data-driven decisions. Passionate about fostering inclusive workplaces and developing leadership talent to meet organizational goals and solving business challenges related to talent acquisition, retention, and development. SHRM
Overview
15
years of professional experience
Work History
Aaryak Jewellery Pvt. Ltd.
Head of People and Culture
03.2025 - Current
Job overview
- As Head of HR, my role is to spearhead end-to-end HR operations for a growing network of retail stores across India, ensuring smooth execution of recruitment, onboarding, compliance, payroll, and employee engagement.
- Designing and implementation of strategic HR initiatives aligned with Aukera’s rapid growth phase, including workforce planning, talent development, due diligence, and performance optimization efforts.
- Driving a people-first culture by shaping policies, building scalable systems, and fostering a high-performance, inclusive workplace in a fast-paced startup environment.
- Implementing HRMS for employee life cycle management.
William Penn-BangaloreBangalore
Sr. HR Manager (Function Head)
06.2021 - 10.2024
Job overview
- As a function head of HR, I played a pivotal role in aligning WPPLs HR strategies with business goals across pan India & international geographies.
- I led a team of HR professionals to design and execute initiatives in Talent management, performance optimisation, Compensation, Compliance, Employee engagement, diversity & Inclusion, career development & Succession Planning while ensuring operational excellence across all business units for Retail, Corporate & Channel sales, e-commerce & enabling functions.
- I spearhead the execution of end-to-end HR Automation across all operational locations.
- Led HR functions to identify gaps and plan and implement HR initiatives and oversee standardisation and localisation of HR practices for all business units across geographies.
- Collaborated with business leaders to lead, assess, and implement innovative employee engagement solutions tailored to the region and employee groups, aiming to identify and develop leadership talent pipelines and succession plans for critical roles.
- Developed retention frameworks to attract and retain high performers.
- Managed projects to engage, inspire, and recognize employee performance optimizations.
- Developed and implemented innovative HR initiatives that support business priorities and enhance employee engagement.
- Designed & drove the implementation of HR strategies to meet short & long-term People challenges with a focus on key areas such as talent & leadership, culture & values, engagement & connect, supervisory capability, productivity & cost optimization.
- Acted as a ‘Change Agent’ to identify and drive transitions for standardization and HR automation across all units including collaterals & adaptation training.
- Restructured & reorganized HR functions by adopting methods to develop and ensure effective procedures, competent personnel, and adequate resources in place to ensure end-to-end HR operations across all BUs and regions including creation of Grade Mapping.
- Coached managers and senior leaders on retention and employee relations issues.
- Partnering with BU heads to lead review processes focused on performance improvement and talent development through effective competency and Skill gap mapping.
- Recommended measures on agility in employee policies and connect initiatives for continued performance and enhanced employee morale.
- Spearheaded Leadership and C-Suit hiring, finalizing deliverables and benefit plan.
- Owned development, implementation, and overseeing of all HR initiatives, processes, and activities in line with WPPL’s objectives while mentoring the HR team (recruitment, HR operations, Compliance & Learning & Development).
- Leveraged HR Technology for process improvements and data driven decision making.
- Ensured adherence to labour laws, HR policies, and statutory compliances across all regions and geographies including research for ‘Law of the land’ for new footprints.
- Adopted DEI initiates to encourage building an inclusive workforce.
Astor Mueller GroupBangalore
HRBP India (Function Head)
10.2019 - 03.2021
Job overview
- Customized and streamlined HR policies to boost employee engagement and wellness across all locations.
- Created forums to promote a positive and open environment for opinions, views & ideas to bring in innovative ideas & explore growth opportunities.
- Managed COVID-19-related HR optimizations, including compensation adjustments, manpower planning, and initiatives to maintain employee morale and connectivity.
- Advised management on resolving employee relations issues.
SARAF HOTEL ENTERPRISES- (Promoters of 9 Hyatt properties in India & Nepal)Mumbai
Corporate HR (Group Head)
03.2019 - 09.2019
Job overview
- Collaborated with CEOs of each business vertical under the group to lead HR functions for 5,000 professionals across various business verticals in India and Nepal.
- Customized and streamlined HR policies and processes, and HR technology adoption focused on improving employee connection, engagement, and performance.
- Oversaw programs to acknowledge workforce performance, and to identify and develop leadership talent pipelines, and succession plans.
- Overhauled the performance management framework, defining KRAs, KPIs, and critical business-aligned goals for each business line.
- Drove HR automation initiatives in India and Nepal for increased efficiency and real-time information.
- Administered leadership development initiatives for senior leaders across all geographies and businesses within the group.
- Coached business leaders to champion the Talent Culture across the groups, units, and locations.
MERCURY TRAVELS LTD- (Oberoi Hotel Group Co.)Mumbai
HR Manager
10.2015 - 02.2019
Job overview
- My role was focused on championing recruitment, training, HR policies, automation, and end-to-end performance management functions.
- HR Automation - Conceptualized, designed, negotiated, and end-to-end implemented HRMS cloud for enhancing employee experience, productivity, and flow of real-time information.
- Acted as a single point of contact for escalations and employee grievance management.
- Introduced HR analytics, designed HR dashboards, and metrics to create deep people data insights.
- Led training and development, including coaching, skill, and competency mapping, to drive the leadership pipeline.
- Supported the implementation of talent identification and succession planning processes pan-India, and built talent pipelines for key roles.
- Led employee engagement initiatives aimed at increasing ESAT scores.
- Managed projects, programs, and practices that engage, inspire, and recognize workforce performance, while identifying and developing a leadership talent pipeline and succession planning.
- Drove campus recruitment, selection, evaluation, and retention of interns and new hires.
- Led the recruitment of frontline, mid-level, and senior-level positions.
LE SUTRA HOSPITALITY PVT. LTD.Mumbai
Corporate HR Manager (Function Head)
06.2013 - 10.2015
Job overview
- Led the corporate HR functions as a function head for the Hotel & Restaurant chains, and the Design House.
- My role was to provide HR operational and strategic leadership support and partner with business heads for talent management, employee relations, employee engagement, compliance with labour laws & other statutory requirements, and training needs including implementation of HR policies & practices & people-related decision-making.
GPT INFRAPROJECTS LIMITEDKolkata
Assistant Manager- HR
12.2010 - 12.2012
Job overview
- Responsible for managing end to end Technical and Non-technical recruitment, Campus hiring, Training, Induction, and onboarding, designing HR Manual & Employee Handbook, point of contact for the ISO Audit and Performance Management process quarterly for 1000+ employees spread across 35+ Railway and Highway project sites in India, Nepal, and Myanmar.
ANDERSON PRINTING HOUSE PVT. LTDKolkata
Asst. HR Manager
03.2010 - 12.2010
Job overview
- My role was to assist my manager in HR budgeting, recruitment and selection, training and development, employee services, and fun-at-work initiatives.
- Educated supervisors and managers on compliance and company policy adherence.
- Conducted new hire orientations to provide information about company policies and procedures.
Education
DR. B.C. Roy Engineering CollegeDurgapur, West Bengal
Master of Business Administration (MBA) from HR
01.2010
Alloy Steels Plant (SAIL)
Industrial Training
01.2009
Timeline
Head of People and Culture
Aaryak Jewellery Pvt. Ltd.
03.2025 - Current
Sr. HR Manager (Function Head)
William Penn-Bangalore
06.2021 - 10.2024
HRBP India (Function Head)
Astor Mueller Group
10.2019 - 03.2021
Corporate HR (Group Head)
SARAF HOTEL ENTERPRISES- (Promoters of 9 Hyatt properties in India & Nepal)
03.2019 - 09.2019
HR Manager
MERCURY TRAVELS LTD- (Oberoi Hotel Group Co.)
10.2015 - 02.2019
Corporate HR Manager (Function Head)
LE SUTRA HOSPITALITY PVT. LTD.
06.2013 - 10.2015
Assistant Manager- HR
GPT INFRAPROJECTS LIMITED
12.2010 - 12.2012
Asst. HR Manager
ANDERSON PRINTING HOUSE PVT. LTD
03.2010 - 12.2010
DR. B.C. Roy Engineering College
Master of Business Administration (MBA) from HR
Alloy Steels Plant (SAIL)
Industrial Training
Workshop And Certifications
- Iron Lady Leadership essential program through Tata Institute of Social Sciences (TISS)
- HR Analytics and Metrics professional from World HR Board, Middle Earth
- Performance & Competency Developer from World HR Board, Middle Earth
- Certified OD intervention Professional from World HR Board, Middle Earth
- Certified Psychometric Test Professional from World HR Board, Middle Earth
Area Of Expertise
- Strategic HR, Planning & Transitions
- HR Policy & Planning
- Diversity, Equity & Inclusion (DEI)
- Talent Strategy & Leadership Development
- Competency Mapping
- Performance Mgt. & Succession Planning
- Organizational Development & Culture Transformation
- Employee Engagement & Communication
- HR Analytics & Metrics for Decision-Making
- Training & Development
- Digital Engagement & Technology-Driven Solutions - HRMS
- Budgeting & Cost Optimization
Languages
- English
- Hindi
- Bengali
Workshop And Certifications
- Future Learning and Development Leader Program from KPMG
- Iron Lady Leadership essential program through Tata Institute of Social Sciences
- HR Analytics and Metrics professional from World HR Board, Middle Earth
- Performance & Competency Developer from World HR Board, Middle Earth
- Certified OD intervention Professional from World HR Board, Middle Earth
- Certified Psychometric Test Professional from World HR Board, Middle Earth
Area Of Expertise
- Strategic HR, Planning & Transitions
- HR Policy & Planning
- Diversity, Equity & Inclusion (DEI)
- Talent Strategy & Leadership Development
- Competency Mapping
- Performance Mgt. & Succession Planning
- Organizational Development & Culture Transformation
- Employee Engagement & Communication
- HR Analytics & Metrics for Decision-Making
- Training & Development
- Digital Engagement & Technology-Driven Solutions - HRMS
- Budgeting & Cost Optimization
Languages
- English
- Hindi
- Bengali
Workshop And Certifications
- Future Learning and Development Leader Program from KPMG
- Iron Lady Leadership essential program through Tata Institute of Social Sciences (TISS)
- HR Analytics and Metrics professional from World HR Board, Middle Earth
- Performance & Competency Developer from World HR Board, Middle Earth
- Certified OD intervention Professional from World HR Board, Middle Earth
- Certified Psychometric Test Professional from World HR Board, Middle Earth
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