SUBHATHRA RAJARAMAN
Chennai
Summary
Product Manager and Salesforce Functional Lead at LeaseWorks, adept at driving product adoption and enhancing user experience. Expert in Salesforce configuration and stakeholder collaboration, I successfully led UAT and streamlined onboarding processes, significantly improving operational efficiency in aviation asset management. Passionate about delivering impactful solutions through effective teamwork and pain-point analysis. Results-driven Product Manager and Salesforce Functional Lead with expertise in stakeholder collaboration, user experience optimization, and functional design. Proven ability to drive product onboarding and lead UAT planning, ensuring timely delivery and alignment with business processes.
Overview
18
18
years of professional experience
Work History
Product Manager & Salesforce Functional Lead
LeaseWorks
Chennai
04.2020 - Current
- Own the functional lifecycle of features across CRM and aviation asset management products, from discovery to launch.
- Conduct requirement workshops with the lessor contract, finance, and back-office teams, analyze pain points, and document clear functional specifications.
- Configure Salesforce (flows, approvals, validation rules, permissions, reports, and dashboards) to support product modules like Maintenance Reserves, Insurance, Finance, and Contracts.
- Write user stories, manage backlog grooming, and collaborate closely with engineering for timely delivery.
- Lead UAT planning, coordinate user testing, and run pre-release demos for internal stakeholders and customers.
- Support customer onboarding, focusing on driving adoption and aligning the product with real business processes (lease agreements, novations, side letters, utilization reports, etc.).
QA Engineer
Innoplix Fintech Services
Chennai
01.2018 - 04.2019
- Performed functional and regression testing for CRM modules used by NBFC clients.
- Coordinated with product and business teams to validate new features and ensure smooth customer rollouts.
QA Engineer
Cognizant Technology Solutions
Chennai
01.2008 - 01.2010
- Worked on banking domain projects focusing on application testing and requirement validation.
- Prepared and executed test cases to ensure quality and compliance with functional specifications.
Education
Salesforce Certified Administrator -
01.2023
Bachelor of Computer Applications -
M.O.P. Vaishnav College for Women
Chennai01.2008
Skills
- User research
- Salesforce configuration
- Customer relationship management
- Product onboarding
- Collaboration with engineering
- Documentation management
- Product issue resolution
- User experience optimization
- Teamwork and collaboration
- Pain point analysis
- Functional design
- User stories
- UAT
- Agile
- Scrum
- Release planning
- Stakeholder collaboration
- Salesforce
- Flows
- Object and data model design
- Validation and formula fields
- Approval processes
- Profiles and permission sets
- Reports & dashboards
- Nintex DocGen
- Integrations
- Salesforce
- JIRA
- Asana
- Miro
- Confluence
- Aviation Leasing
- Maintenance Reserves
- Asset Financing
- Back-Office Operations
Languages
- English, Proficient
- Tamil, Native
- Hindi, Read/Write/Speak – moderate
- Kannada, Conversational
Timeline
Product Manager & Salesforce Functional Lead
LeaseWorks
04.2020 - Current
QA Engineer
Innoplix Fintech Services
01.2018 - 04.2019
QA Engineer
Cognizant Technology Solutions
01.2008 - 01.2010
Salesforce Certified Administrator -
Bachelor of Computer Applications -
M.O.P. Vaishnav College for Women