SUBHOJIT DUTTA
Kolkata
Summary
My current experience of 8 + years in IT & SAAS based industry especially in Business Development, Key Accounts management, B2B sales and Revenue management roles which gives me a unique insight and knowledge regarding my field. I have a proven track record in increasing revenue and overall sales of clients under my supervision in my previous and current job posting. My sound knowledge of how to optimize the revenue and managing my accounts helps me in tackling tough situations and making innovative solutions to achieve my targets and objectives. The marketing, research and analytical skills are a great strength of mine which I keep learning and Improving.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Associate Client Partner
INDUSNET TECHNOLOGIES LTD
08.2022
- Developing & implementing strategic account plans for key clients
- Identifying growth opportunities & outlining strategies to achieve mutual goals
- Collaborating with internal teams such as accounts, Client acquisition team, marketing & tech team to ensure client’s needs & issues are addressed
- Monitoring market trends, competitor activities and industry development that may impact the accounts
- Also to provide strategic insights & value added solutions to the clients
- Identifying opportunities in different verticals in the client’s company seeking out new projects & revenue streams
- Managing 30 accounts in the US & EU region, maintaining key relationship activities on a proactive basis to address their concerns & boost growth in their business by providing software developers & solutions required in their projects
- Building, measuring and maintaining end to end client relationships using CSAT, NPS etc
- Formulating & executing referral based client acquisition strategies based on various KPI across the organization
- Ongoing project reviews, conducting quarterly governance meeting/workshops with the delivery team
- Mapping & forecasting of delivery and revenue milestones
- Upskilling :
- Used frameworks : SPIN selling, Digital Maturity model, McKinsey’s Three Horizons Mode
- Business Process Reengineering (BPR)etc.
SR. Manager
SAARANYA HOSPITALITY TECHNOLOGIES PVT. LTD
12.2019 - Current
- Running a digital marketing campaign ensuring more brand visibility for the hoteliers
- Ensuring proper utilization of product features for all partners
- Ensure continuous growth and revenue for all partners
- Leading a team of Account Managers to ensure that all the strategies are implemented with 2500 hoteliers and addressing new issues of any clients in regards to matters of these issues
- Ensuring new client acquisition especially large accounts on multiple markets as well as making strategies for the team to retain clients
- Responsible for inducting and explaining Key accounts and hoteliers with chain properties for our payment engine and online ad options
Area Business Manager
ORAVEL STAYS PRIVATE LTD
Kolkata
03.2019 - 11.2019
- Ensuring that the operational standards of OYO are maintained and religiously followed and practiced
- Ensuring better customer satisfaction and that all major operational requirements are addressed and worked on which improves the overall feedback and increasing customer satisfaction
- Leading a team of Hotel managers to oversee the operation of the hotels
- Ensuring that the ARR and RevPAR (parameters) of revenue maximization are increased for my accounts
- Responsible for inducting new clients and ensuring that the hotels are following the quality criteria in my cluster.
Associate Revenue Manager
AXISROOMS TRAVEL DISTRIBUTION SOLUTIONS
Bangalore
04.2018 - 02.2019
- Achieving sales from partners channel by on boarding multiple new partners on the online platform
- Introducing new features in revenue management parameters resulting in increased conversions of searches to bookings
- Led OTA on a boarding project with various online OTA and online platforms from where the sales/booking of the hotels
- Monitor online rates based on Competition, Budgeted ARR, Occupancy, seasons and manage the
- Dynamic Rates to get optimum Revenues for my accounts
- Managing 80 clients of high value and ensuring they are contracted with our company to attain revenue management services
- Leading a team of analysts and sales executives through daily operational activities and various projects at the same time.
MBA Summer Intern
03.2017 - 05.2017
- Worked under the Sales & Marketing and Revenue Manager
- Implementing a new Revenue Management System (SABRE- SYNXIS) and integrated its function in the system to implement a higher sales and revenue generation
- Conducting SWOT analysis with the competitor in the market so as to work on the pricing and improve the product
- Nominated for BEST Summer intern in due consideration regarding the work done in internship.
Business Development Executive
Cleartrip Pvt. Ltd
Gurgaon
06.2013 - 05.2016
- Revenue increase and renegotiating Margin of Contracted Hotels
- Benchmarking with Competition Sites
- Prospective new Hotel Contracting
- Generate Room Nights by implementing recontracting, promotions and competitive pricing
- Making sure hotels participate in all company run promotions and modules
- Achievements-
- Rockstar Of The Month for
TAJ Bengal
Kolkata
- 01.2014
11.2013 - 12.2013
- May 2014, April 2014 and March
Education
MBA - Marketing
IBS HYDERABAD
01.2016 - 04.2018
Bachelor of Science - Hotels and Hospitality Administration
IHM
01.2010 - 04.2013
12th Class - undefined
10th Class - undefined
Skills
Advanced –undefined
Timeline
Associate Client Partner
INDUSNET TECHNOLOGIES LTD
08.2022
SR. Manager
SAARANYA HOSPITALITY TECHNOLOGIES PVT. LTD
12.2019 - Current
Area Business Manager
ORAVEL STAYS PRIVATE LTD
03.2019 - 11.2019
Associate Revenue Manager
AXISROOMS TRAVEL DISTRIBUTION SOLUTIONS
04.2018 - 02.2019
MBA Summer Intern
03.2017 - 05.2017
MBA - Marketing
IBS HYDERABAD
01.2016 - 04.2018
11.2013 - 12.2013
Business Development Executive
Cleartrip Pvt. Ltd
06.2013 - 05.2016
Bachelor of Science - Hotels and Hospitality Administration
IHM
01.2010 - 04.2013
TAJ Bengal
- 01.2014
12th Class - undefined
10th Class - undefined
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