Subhojit Dutta
Kolkata
Summary
Experienced Cloud Engineer at TELEPERFORMANCE, focused on AWS services and chatbot solutions. Demonstrated success in project leadership and technical documentation. Skilled in C++, SQL, AWS, Yellow.ai, and Genesys, driving innovation and enhancing user satisfaction.
Overview
3
3
years of professional experience
Work History
Cloud Engineer
TELEPERFORMANCE
GURUGRAM
08.2022 - Current
- Experience in Development
- Experience in various projects such as Maxicare, On-Nicotine
- Experience in different AWS services
- Experience in building Chatbot in AWS LEX and Yellow.ai
Assistant Professor
ARMIET
MUMBAI
12.2021 - 04.2022
- Experience in Exam invigilation
- Teaching subjects were Software Architecture, Cloud Computing Lab & Computational Lab II
- Had experience of Lab In charge responsibilities and Class Teacher
- Had experience of Mentorship of Students
Education
M.TECH - CSE
Techno India University
West Bengal01.2021
B.TECH - CSE
University of Engineering & Management
Jaipur01.2018
ISC - 12th
Indira Gandhi Memorial Senior Secondary School
01.2014
ICSE - 10th
Indira Memorial English Medium High School
01.2012
Skills
- C
- C
- J2EE
- SQL
- MS Office
- Dev c
- Visual Studio
- Windows
- Amazon Connect
- Yellowai
- Genesys Cloud
- Technical documentation
- Chatbot development
- AWS services
Coursework Information
- Database Management System
- Object Oriented Programming
- AWS Practitioner
Training And Internships
- Training at j2ee in HP Kolkata
- Asp.net training in SLIEM Kolkata
- Training for yellow.ai
- Certificate for participation for training in Yellow.ai
Extracurricular Activities
Participated in Various Cricket Tournaments Participated in College Fests
Hobbies and Interests
- Playing Cricket
- Table Tennis
- Travelling
Projects
Employee Management System Using ‘J2EE’ Amazon Connect POC Contact Center CRM Integration( TP Client Integration) with Amazon Connect Chat Bot Chat Bot with GENAI MAXICARE PROJECT (GENAI) ON-NICOTINE(GENAI) Outbound Call Feature Contact Center Call flow journey development AMAZON SDP
Skills And Expertise
C, C++, J2EE, SQL, MS Office, Net Beans, dev c++, Visual Studio, Windows, AWS, Amazon Connect, Yellow.ai
Personal Information
- Father's Name: Barun Dutta
- Date of Birth: 05/02/96
- Nationality: INDIAN
- Marital Status: Single
Timeline
Cloud Engineer
TELEPERFORMANCE
08.2022 - Current
Assistant Professor
ARMIET
12.2021 - 04.2022
M.TECH - CSE
Techno India University
B.TECH - CSE
University of Engineering & Management
ISC - 12th
Indira Gandhi Memorial Senior Secondary School
ICSE - 10th
Indira Memorial English Medium High School
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