M S Office
SUBHRA PATTANAIK
RESEARCH SCHOLAR
Summary
"A dedicated hospitality professional pursuing a Ph.D. in Hospitality and Tourism Management at SOA University, Bhubaneswar, with an M.Sc. from IHM Bangalore. Experienced in academia and industry, including roles in training and teaching. Skilled in research, event coordination, and publishing in hospitality and tourism. Passionate about education, innovation, and sustainability in the sector."
Overview
10
10
years of professional experience
3
3
Languages
Work History
Research Scholar
Siksha 'O' Anusandhan Deemed to Be University
11.2021 - Current
- Conducted comprehensive literature reviews to identify gaps in existing knowledge and inform future research directions.
- Published numerous articles in top-tier academic journals, which have been widely cited by other scholars in various disciplines.
- Led workshops and seminars focused on effective research practices, promoting a culture of excellence within the scholarly community.
- Collaborated with interdisciplinary teams on joint projects, leveraging diverse expertise to achieve more robust findings.
Training Supervisor
Oberoi Hotels & Resorts
04.2019 - 03.2021
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Collaborated with company leaders and department managers to determine training needs.
- Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
Assistant Lecturer (Housekeeping)
C V Raman Global University
08.2015 - 11.2018
- Initiated and facilitated classroom discussions.
- Boosted students'' critical thinking skills through active learning strategies and problem-solving activities.
- Developed strong rapport with students through clear communication, empathy, and genuine interest in their academic growth.
- Met with students during and after office hours to address concerns and offer feedback.
- Managed a diverse classroom effectively by addressing individual needs and fostering an inclusive learning atmosphere.
- Evaluated student performance fairly by implementing varied assessment techniques, ensuring accurate knowledge measurement.
Education
Ph.D. -
SOA University
Bhubaneswar,Odisha 04.2001 -
Master of Science - Hospitality Administration
IHMCT & AN
Bengaluru, India 04.2001 -
Bachelor of Science - Hospitality & Hotel Administration
IHMCT & AN
Bhubaneswar,Odisha 04.2001 -
Skills
Scientific writing
Research design
Qualitative research
Experimental design
Coaching and mentoring
E-learning development
Staff development
Mentoring students
Teaching excellence
Lecturing
Student counseling
Software
Microsoft Excel
Timeline
Research Scholar
Siksha 'O' Anusandhan Deemed to Be University
11.2021 - Current
Training Supervisor
Oberoi Hotels & Resorts
04.2019 - 03.2021
Assistant Lecturer (Housekeeping)
C V Raman Global University
08.2015 - 11.2018
Ph.D. -
SOA University
04.2001 -
Master of Science - Hospitality Administration
IHMCT & AN
04.2001 -
Bachelor of Science - Hospitality & Hotel Administration
IHMCT & AN
04.2001 -
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Odia
Advanced (C1)
Hobbies
- Listening to Music
- Painting
- Content Creation
Research Work
- One Copyright published on the topic “Sustainable Hospitality 5.0: Cutting Edge Practices for Eco-Friendly Hotels" in 2025.
- Published a Book Chapter title "Unlocking Life Skills: Hospitality Education as a Catalyst for Personal and Professional Growth" with (ISBN: 978-81-971898-8-3,2024).
- Published a Scopus-indexed Book Chapter title "Exploring the Role of AI- Powered Virtual Assistants in Optimizing Self- Service Experiences for Customers within the Service sector" under IGI Global Published book " Integrating AI-Driven Technologies in to Service Marketing " (DOI: 10.4018/979-8-3693-7122-0.ch013,2024)
- Co-authored a book on " Room Division Management " under Taran Publication,New Delhi ( ISBN- 978- 81-979267-7-8,2024)
- Co-authored another book on "Service Operation Management " under Taran Publication,New Delhi ( ISBN- 978-81-19998-96-8,2024)
- One Patent published on "An Artificial Intelligent based food and beverage order tracking service systems in hotels" (2024)
- Published a Book Chapter title "Implementing green Practices in hotel room amenities – A case study based on 5 -star hotels of Bhubaneswar, Odisha " in the book " Redefining Tourism and Hospitality: Management and Practices " by Indu Book service Private Limited, New Delhi ( ISBN -978-81-19907-70-0,2023)
- Published a Book Chapter title "Novel Practices for Safety of Employees and Guests 91-100 in Hotel Industry in India in View of the COVID-19 Pandemic" in the book " Rebuilding Tourism and Hospitality Sectors COVID-19 Crisis, Policy Solutions and the Way Forward " by Bharti Publications , New Delhi ( ISBN: 978-93-89657-66-1,2020)
- Published a Book Chapter title " Women Entrepreneurship in tourism Industry: A study on women Entrepreneurial opportunities in tourism sector in Odisha " in Conference Proceedings: Entrepreneurship in Hospitality and Tourism industry -Emerging trends and Challenges by Bharti Publications,New Delhi ( ISBN: 978-93-89657-89-0,2020)
- Presented papers in many National and International Conferences organised in Central and State Universities in India.
- Attended two Faculty Development Programs organised by SOA,University and KIIT,Bhubaneswar.
Hobbies
- Listening to Music
- Painting
- Content Creation