Subhrajit Sen Choudhury

Working as a Site Reliability Engineer with responsibility for IFS Cloud deployment, Environment cloning and troubleshooting. Proficient in SQL, GitLab, Azure, FSM (Field Service Management), and PSO in the ERP System of IFS.

Key Responsibilities:

• IFS Cloud Deployment: Successfully deploy, and manage IFS Cloud environments, ensuring seamless integration and optimal functionality. Collaborate with cross-functional teams to implement scalable and reliable cloud solutions.
• Troubleshooting and Issue Resolution: Diagnose and resolve intricate technical issues in IFS Cloud deployments. Utilize in-depth knowledge of SQL and troubleshooting methodologies to identify root causes and implement effective solutions.
• GitLab Expertise: Leverage GitLab for version control, continuous integration, and deployment automation. Streamline development processes, enhance code quality, and ensure efficient collaboration among development teams.
• Azure Integration: Seamlessly integrate IFS Cloud with Azure services to optimize performance, scalability, and security. Leverage Azure tools to monitor, manage, and enhance cloud infrastructure.
• Field Service Management (FSM): Utilize FSM principles to enhance field service operations, streamline workflows, and improve customer satisfaction. Implement FSM modules within IFS Cloud to optimize service delivery processes
  

Worked as member of the UNIX team actively worked on RedHat Linux, CentOS and elementary knowledge in Ubuntu servers in handling requests

Key Responsibilities:

• Experienced in writing basic Shell scripts using bash for process automation and task scheduling to eliminate human error.
• Experienced in Disk Management, Logical Volume Management (LVM) and logical partitioning.
• Integration of various network related services like NFS, Samba Server and troubleshooting.
• Knowledge in Vulnerability management life-cycle, identifying the potential security threats and planning for mitigation.
• Experience Vulnerability scanning tool like Nexpose and Nessus and ability to plan the mitigation as per the risk is involved.
• Involved in performance and troubleshooting responsibilities of Linux based servers.
• Server hardening post server provision and quarterly OS level server hardening as a part of vulnerability mitigation and to make PCI compliant.
• Management of User accounts. System security, change management and incident management .
• Creating and managing Virtual Machines and Templates, worked with clones and snapshots of Virtual Machines.
• Involved in Migration activities from VMC to Azure as a Linux Administrator.
• Having proficient experience in tools like Zabbix, SysAid, Service Now.
• Provided on-call support and worked with Vendors on system issues and bugs for its resolution.
• Worked on flexible hours for production. backup and on-call support for 24/7 environments