Subhranshu Mitra
Kolkata
Summary
Poised individual with substantial experience in customer support and service management. Exude strengths in communication, problem-solving, and building rapport with diverse clientele. Proven ability to streamline processes for efficiency while ensuring high levels of customer satisfaction. Noteworthy impact made in previous roles by focusing on team collaboration and proactive issue resolution.
Overview
19
19
years of professional experience
Work History
Total Professional Experience: 21 Years
-
Service Advisor( body shop)
Machino Techno Sales Ltd- An authorized dealer of Maruti Udyog Ltd
Kolkata
2000.12 - 2006.01
Service Advisor ( body shop)
Topsel Toyota- An authorized dealer of Toyota Motors
Kolkata
2006.11 - 2007.01
Service Advisor(body shop)
Auto Hitech Pvt Ltd- An authorized sales and service dealer for Maruti Suzuki Udyog Ltd
Kolkata
2007.09 - 2018.01
Body Shop Manager
Austin Distributors Pvt Ltd -An authorized sales and service dealer for Hyundai Motors
Kolkata
2018.10 - 2019.01
Body Shop Manager
SWG CAR WORLD PVT LTD-An authorised sales and service dealer for Maruti Udyog
Durgapur
2019.01 - 2020.01
Body Shop Manager
NR AUTOS PVT. LTD-An authorised sales and Service dealer for Mahindra and Mahindra
Kolkata
2020.06
Body Shop Manager
Jyote Motors Bengal PVT. LTD-An authorised sales and service dealer for Maruti Suzuki Arena
Kolkata
2023.01
Education
Passed Secondary in the year 1987
West BengalPassed Higher Secondary Examination in 1991
West BengalDiploma - Automobile Engineering
01.1993
Engineering
Qualified An Automobile Engineer A.M.I.A.E.
India1994-01
Training Taken
Skills
- Customer Service
- Insurance claim Specialist
- Organizing and Prioritizing work
- Process Monitoring and Control
- Diagnosis and evaluations
- Computer operations
Languages
Bengali
First Language
Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Personal details
Father’s Name: Mr Baladev Mitra
Date of Birth: 23rd February 1971
Residential Address:1/18 N.S.C Bose road,Kolkata:700047
Nationality- Indian
Marital Status- Married
Expected Salary- Negotiable
.......................................
Date -
SUBHRANSHU MITRA
Timeline
Body Shop Manager
Jyote Motors Bengal PVT. LTD-An authorised sales and service dealer for Maruti Suzuki Arena
2023.01
Body Shop Manager
NR AUTOS PVT. LTD-An authorised sales and Service dealer for Mahindra and Mahindra
2020.06
Body Shop Manager
SWG CAR WORLD PVT LTD-An authorised sales and service dealer for Maruti Udyog
2019.01 - 2020.01
Body Shop Manager
Austin Distributors Pvt Ltd -An authorized sales and service dealer for Hyundai Motors
2018.10 - 2019.01
Service Advisor(body shop)
Auto Hitech Pvt Ltd- An authorized sales and service dealer for Maruti Suzuki Udyog Ltd
2007.09 - 2018.01
Service Advisor ( body shop)
Topsel Toyota- An authorized dealer of Toyota Motors
2006.11 - 2007.01
Service Advisor( body shop)
Machino Techno Sales Ltd- An authorized dealer of Maruti Udyog Ltd
2000.12 - 2006.01
Total Professional Experience: 21 Years
-
Passed Secondary in the year 1987
Passed Higher Secondary Examination in 1991
Diploma - Automobile Engineering
Engineering
Qualified An Automobile Engineer A.M.I.A.E.
Training Taken