Subiksha Sabareesan

Project: Citibank

Responsibility:

• Understanding FRD (Functional required documents) as per the stakeholder’s requirements
• Conducting the Client requirement gathering session to understand and prepare staging request
• Preparing Data staging plan
• Educate the team on the Data staging Plan helping them to stage the data as per the requirements
• Validating the staged data in mainframe (Green Screen/Sessions)
• Understanding the Staging scenarios according to the client types, Risk rating
• Knowledge on Brands and CRS accounts.
• Identifying and Staging the Sanctions list customers and mitigating the risk .
• Preparing the account list sharing to the job scheduling team
• Verifying if all the staged data or accounts flow through the downstream applications without any account drops
• Lineage analysis done on all stage of jobs run on downstream applications
• Doing a data analysis on the accounts dropped and confirm back to the testing team
• Raising the defects on JIRA and HP ALM following up and closing it
• Data mining with Abinito tool
• Data staged as per the percentage agreed by the client
• Mining the data form the DB and providing to testing team
• Supporting various teams like KYC, GCT, BAU, PEGA for Migrations and SIT, DIT and UAT testing in data preparation
• Having daily client interactions on the tasks performed daily
• Resource planning, Allocating the task to the team
• Convincing or negotiating the clients on the timelines on the tasks
• Maintaining on high data quality
• Manually testing the conditioned data in Citi web applications
• Good knowledge on Application Software testing like Testing life cycle, levels of testing,
• types of testing, and defect life cycle

Project: CIBANCO,ANZ, Mobile projects, Spend Cards, JPPL cards, Gift cards

Client : Wirecard

Responsibility:

● Understanding BRD (business required documents) as per the stakeholder’s requirements.

● Active participation in client requirement gathering session to understand & prepare test case (test planning)

● Understand and Analysis of functional design, requirements for development of test plans.

● Execute test cases as per plan, identify the bugs, assign to respective teams to fix and monitor the defects in tracking systems.

● Creation of cards, Loading the cards, Verifying the utilization of card limits ,KYC of customers.

● Posting the transactions on cards through FINSIM, VTS and MAS simulators.

● Verifying the transaction through CSR portal raising and verifying chargeback.

● Working on change requests and Backlog items.

● Mobile applications testing -IOS and Android, Desktop -IE, Google Chrome.

Performed Functional Testing, Sanity testing, Regression testing, SOAP UI testing, Ad-hoc Testing, GUI testing, Mobile Testing, Backlog testing and analyzing test results.

● Involved in Defect review meetings with the development team along with the team members for the resolution of the defects

● Recommended changes to make applications more efficient and intuitive.

● Worked on API testing with testing tool SOAP UI.

● Having a good Knowledge in SDLC and STLC.

● Interacted with business Users and the clients to understand about the requirements.

● Delivered several POC’s based on client’s requirement.

Providing timely data for the project team to move manual processes into the System by explaining in-depth processes carried out on a daily basis.

● Training the new members in the team and getting them productive quickly.

Contributions:

● Preparation of DES report (Daily execution status) and sending to client.

● Task Allocation to the team.

● Test results analysis, sending suggestions and defects.

● Training the new members in the team and getting them productive quickly.

Achievements:

SPOT award within a span of 4 months of joining the team for on time delivery of the Project.

Responsibility :

● Developed plans, prepared goals and ensured adherence to all service levels.

● Trained on loan servicing process.

● Responsible for daily workflow management, team management and client management.

Coordinating with internal and external reporting team/ Management team ensuring 100% adherence and accuracy to the process.

● Performing regular quality checks on all the MIS prepared on a daily basis.

● Recommended improvements resulted in efficiency and improved process control.

● Being a part of the Business Control and Readiness Strategy team have partnered with clients and have implemented critical management information in the process.

● Continuous evaluation of existing Management Information in the process.

● Trained new joiners in loan operations.

● Won Altitude award for creating macros which yielded 0.3 FTE benefit.

● Effectively migrate tasks from Eclerx, London and Glasgow.

● Designed a new MIS for control perspective to fit the requesters requirement.

● To manage daily functionalities the same way on the absence of Team Lead

Leading and educating team members, figuring out problems, equipping staff with knowledge of developing trends in order to build a highly efficient & a skilled unit.

● Review loan agreements and facility documentations prior lending(Facility capture)
● Performing regular quality checks on all the transactions processed and payments daily.

Monitoring daily outstanding cash items on NOSTRO and reconciling the Statements & Ledgers.

● Facilitate interactions with Front Office, Middle Office and Oversight team for new deals setup and funding.
● To manage daily functionalities the same way on the absence of Team Manager
● Leading and educating team members, figuring out problems, equipping staffs with knowledge of developing trends in order to build a highly efficient & a skilled unit
● One of the key process trainers for all teams in loan operations (Bilateral, syndication & Agency)

Contributions:

● Enhancement of workflow tools to reduce the manual effort involved in daily BAU.

Developed automation processes using excel macros that reduced the time taken in processing loan applications.

● Hands on knowledge of specialist financial software, databases and spreadsheets.

● Handling Audit confirmations and client call backs.

● Risk Management and Evaluation.

Awards & Recognitions:

● Won Altitude gold award for creating macros which yielded 0.3 FTE benefit Q2 2015

● Part of Syndication Team which won Silver Award from Barclay Q1 2014

Tata Consultancy Services LTD, Chennai

Project :CITI BANK

Responsibility

● Review customer disputes on transactions made on credit and debit cards in accordance with the procedures set by MasterCard and Visa International organizations for ASPAC region (Australia).

● Achieving the quality target as per the business requirement & often exceeded the targets by increasing the number of checks on operators whose quality is low and identified areas of development for the respective operators & shared feedback with the operators on a regular basis, hence contributing to the increase in productivity quality.

● Handle referrals for the team & referrals for high value dispute cases (>GBP1000.00) referred by Line Managers.

● Work on the LCD tracker and aged files to ensure resolution % is higher and the critical items are worked on priority.

● Assisted Line Manager during his/her annual leave period by checking SOD & EOD prints of the queues.

Awards:

Awared Best business architect award for best business continuity process .