Subin Sunil
Kochi
Summary
Customer Associate with extensive experience at Sutherland (April 2019 - December 2024) in Kochi.
Proficient in managing customer inquiries for well-known US companies including MetLife, TX Energy, and Evergy.
Acknowledged for consistently delivering exceptional performance, achieving industry-leading response times and maintaining high customer satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Customer Associate
Sutherland
04.2019 - Current
- Currently employed at Interactions, an innovative AI-driven organization.
- Handled customer inquiries for prominent US companies, such as MetLife, TX Energy, and Evergy.
- Delivered exceptional performance with industry-leading response times.
- Earned client appreciation through dedication to excellence.
- I'm currently working with Interactions, a pioneering AI-based company that seamlessly integrates artificial intelligence and human intelligence to meet customer needs
- Managed key responsibilities and handled diverse client portfolios.
- Elevated levels of customer satisfaction through effective measures.
- Consistently pursued superior quality standards.
Education
Btech - Information Technology
Toc h institute of science and technology
Ernakulam01.2013
Skills
- Communication Skills
- Teamwork and Collaboration
- Problem-Solving and Critical Thinking
- Time Management and Productivity
- Leadership and Initiative
- Adaptability and Flexibility
Timeline
Customer Associate
Sutherland
04.2019 - Current
Btech - Information Technology
Toc h institute of science and technology
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