Proposed an illustrated career of nearly 16 years in managing the entire amount of operations inclusive of Dinning Services, Kitchen Services, Housekeeping Services and Guest commutation. Insightful professional with notable success in planning and managing the entire range of operations including resource planning, material management, procurement & maintenance of inventory levels. Expertise in monitoring job performance and reporting issues to management; ensured delivery of quality services to the clients with adherence to the procedures and safety guidelines. Customer Centric Professional; successfully addressed and resolved guest complaints about service and equipment which resulted in achievement of guest satisfaction matrices. Administered vendor management activities; coordinated with Suppliers to ensure on time delivery of supplies for smooth running of operations. Impressive success in conceptualizing, formulating and controlling the budgets for meeting the business objectives. Excellence in adopting stringent quality measures including preparation / maintenance of necessary MIS reports to ensure compliance with organizational objectives & standards; resourceful in resolving administrative issues, adhering to statutory compliances, spearheading process improvement initiatives and developing safety procedure. Proficient in leading diverse teams including Recruitment, Training, Motivation and Job Engagement.