Subodha Ranjan Satapathy

• Closed average of Number loans per month.
• Increased overall annual sales Number% by incorporating several quality process improvements within branch.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Submitted loan applications to underwriter for verification and recommendation.
• Consulted customers to boost product sales and services.
• Complied with regulatory guidelines and requirements.
• Examined customer loan applications for loan approvals and denials.
• Created financial dashboards to provide insights into key performance indicators.
• Developed strategic plans for day-to-day financial operations.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Conducted financial due diligence on potential investments and acquisitions.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Improved overall financial reporting by streamlining control processes and reporting structures.
• Designed and maintained financial models to identify and measure risks.
• Utilized financial software to prepare consolidated financial statements.
• Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Created and managed financial models to evaluate corporate investments and acquisitions.
• Supported financial director with special projects and additional job duties.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Established internal audit procedures to validate and improve accuracy of financial reporting.
• Collaborated with C-level executives and stakeholders to develop long-term financial plans.
• Complied with established internal controls and policies.
• Established and checked coding procedures, monitored reports and updated internal files.
• Evaluated and negotiated contracts to procure favorable financial terms.
• Maintained friendly and professional customer interactions.

• Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
• Helped customers prepare documents required to complete transactions and process requests.
• Modeled catastrophic market scenarios to aid in business management planning, risk management and trend monitoring.
• Utilized needs-based sales tactics to discern customer desires and goals.
• Opened new accounts and made changes to existing accounts.
• Supported tellers by processing transactions involving money orders, cashiers checks and payments.
• Increased company revenue Number% by selling various investment products.
• Investigated and resolved account issues by offering applicable options to customers.
• Counted currency, coins and checks in cash drawer, night depository and ATM.
• Formalized risk assessment models and developed standards for trend analysis for corporate use.
• Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
• Presented products and services to customers using in-depth knowledge to answer questions.
• Processed applications for new accounts.
• Referred customers to other banking departments for specialized services.
• Established rapport with new clients to increase satisfaction and loyalty.
• Maintained friendly and professional customer interactions.
• Calculated fees due, interest and change for customer transactions.
• Wrote and distributed customer correspondence.
• Executed wire transfers, stop payments and account transfers.
• Educated customers on online banking and mobile banking applications.
• Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
• Generated monthly reports on customer activity and customer feedback.
• Assisted customers with banking needs and inquiries.
• Monitored and verified suspicious activity on customer accounts.
• Trained new hires on customer service policies and procedures.
• Handled various accounting transactions.
• Performed account maintenance by closing out accounts and changing customer addresses.
• Cross-sold credit cards, loans and other bank products.
• Received loan and utility payments, sending funds to correct destinations.
• Processed wide variety of retail banking transactions for personal and commercial customers.
• Counted, verified and handled bank deposits and armored car transactions.

Increased branch's business performance.

Implemented strategies to boost retail banking performance.

Enhanced banking services to meet corporate needs.

Oversaw successful recovery operations.

Facilitated positive interactions to boost client retention.

Expanded customer base by implementing effective acquisition strategies.

Enhanced brand visibility through targeted marketing efforts.

Boosted profits by effectively utilizing cross-selling methods.

Managed branch operations efficiently.

Optimized efficiency in retail banking services.

Oversaw recovery operations.

Enhanced revenue by implementing cross-selling strategies.

Expanded customer base.

Directed branch operations to achieve business goals.

Oversaw branch functions.

• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Submitted loan applications to underwriter for verification and recommendations.
• Maintained strict confidentiality of bank records and client information.
• Assisted customers in understanding loan terms and conditions to make informed decisions.
• Developed strong relationships with customers through high levels of customer service.
• Negotiated loan terms to provide favorable outcomes for both customers and lenders.
• Collaborated with other departments to promptly process loan applications.
• Advised clients on mortgage, education and personal loans.
• Identified opportunities to cross-sell and upsell loan products to customers.
• Developed and maintained relationships with customers, lenders and other third parties.
• Assessed loan portfolios for compliance with underwriting policies.
• Explained very technical financial information to applicants in easy to understand language.
• Supervised loan personnel and motivated to maintain customer service and performance standards.
• Compiled closing packages for drafting and presentation accuracy.
• Negotiated loan terms and conditions with customers to secure best deal.
• Processed loan applications and monitored progress from start to finish.
• Analyzed potential risks and evaluated loan products to identify suitable options for customers.
• Proactively identified solutions for customers experiencing credit issues.
• Assisted customers with completing loan applications and other paperwork.
• Approved loan applications based on customer creditworthiness and provided detailed financial advice.
• Established plans and payoffs for customers' loans, prioritizing control of overall costs.
• Monitored pipelines to track and log status of loans.
• Helped college students obtain financial aid through loan programs.
• Evaluated loan requests and documents to verify accuracy and completeness.
• Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
• Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
• Researched and updated industry knowledge on changing legislation and regulations.
• Examined customer loan applications for loan approvals and denials.